Energy Outreach Adviser

4 weeks ago

Staffordshire, United Kingdom Citizens Advice Staffordshire South West Full time

Location

Hybrid working arrangements upon completion of a successful probation period. Based in Staffordshire South West working across various locations as required located within Stafford Borough, Cannock Chase and South Staffordshire Districts. A blend of office, outreach and home working.

The Role

We are looking for an Energy Outreach Adviser to provide assisted action and support to help clients reduce their energy bills.

You will have:

  • The ability to commit to and work within the aims, principles and policies of the Citizens Advice service. Good understanding of issues relating to the current energy crisis. A working knowledge of energy tariffs, energy efficiency measures, warm home discount and Priority Service Register. The ability to work to targets. Supporting clients in outreach and community based groups. Experience of delivering information to external groups. Be computer literate. Essential to have a vehicle as outreach travel will be required. Essential training will be provided for the successful candidate.

    What's in it for you?

     Working for a well respected charity that makes a real difference to people's lives. The role provides a unique insight into the issues facing our local communities and being a part of improving local people's lives is very rewarding.

    We truly value our colleagues - and we show that in what we offer. These range from hybrid working arrangements and generous leave entitlement including bank holidays, free parking and the opportunity to enrol in a workplace pension scheme with NEST. We also offer great learning and development opportunities.

    What are we looking for?

     We want to work with people who are passionate about giving an effective service to those most in need.

    You will be a highly motivated strong team player with excellent interpersonal skills. People are our biggest asset, so we build our jobs around you.

    How to apply

     For further details and to download a job pack, please see

    Send your CV to

    Closing date:

    28th June pm

    Interviews will be held by video link w/c 8th July 2024

    If you like working in a dynamic, diverse and friendly environment to support the local community, we would love to hear from you.

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