Bartender at the Luggage Room Grosvenor Square

2 months ago

London, Greater London, United Kingdom Marriott International Full time
Job Number
Job Category Food and Beverage & Culinary
Location London Marriott Hotel Grosvenor Square, Grosvenor Square, London, United Kingdom, United Kingdom VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-Management

POSITION SUMMARY

LONDON MARRIOTT HOTEL GROSVENOR SQUARE - PROUDLY MARRIOTT, UNIQUELY GROSVENOR SQUARE

Experience 5-star service at the London Marriott Hotel Grosvenor Square. Perfectly situated in the upscale Mayfair neighborhood, minutes from Oxford Street's world-class shopping, Hyde Park and iconic landmarks, our newly refurbished bedrooms and suites are elegantly furnished and feature marble bathrooms, signature bedding and deluxe amenities. Enjoy scenic views of Grosvenor Square or our private gardens; some suites boast balconies. Indulge in steakhouse dining at Gordon Ramsay Bar & Grill, or sample modern fare at Lucky Cat by Gordon Ramsay, an Asian Eating House and vibrant late-night lounge. Unwind with a craft cocktail after an exciting day in Mayfair, London at our hotel's 1920's-inspired award-winning speakeasy bar, The Luggage Room. Discover 12,109 square feet of high-tech, recently renovated venue space at our hotel; our grand ballroom is imbued with natural daylight, making it ideal for business or social gatherings. The London Marriott Hotel Grosvenor Square can't wait to welcome you to Mayfair. We are part of Marriott International, the world's leading, award winning, hospitality company with more than 7,000 properties across 130 countries and territories worldwide. Begin your career journey with Marriott. Your 5-star experience awaits.

We are now recruiting for a dynamic and passionate Bartender to join our magnificent five-star, luxury hotel. Have fun working alongside an award-winning team and enjoy a world where career progression opportunities and world class training is available to you. We enjoy crafting bespoke journeys for you.

ARE YOU ELIGIBLE TO WORK IN THE UK?

A points-based immigration system affecting the eligibility to apply to work in the UK has been introduced from 01 January 2022. Applicants with Irish citizenship, an indefinite leave to enter the UK or an indefinite leave to remain in the UK are eligible to work in the UK including EU citizens who already lived in the UK by 31 December 2020. Please refer to the home Office website for more details. You can also prove your right to work to employers by visiting this website

JOB SUMMARY

A multifaceted role on the front line in providing high quality, friendly & fun beverage service to all guests of the speakeasy style whilst utilizing the unique Luggage Room welcome. Tasked with the brief to always provide high quality, high energy and memorable guest experiences at The Luggage Room by ensuring orders are accurate and service is effective and efficient. Lives the service culture of a Neighborhood bar where relationships and guest interactions are at the core of the operations. Responsibilities will include all aspects of the operational day to day running of the bar itself from preparation, cocktail crafting to table service. Further responsibilities are found in completing opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc.

SKILLS, EXPERIENCE AND QUALIFICATIONS

Education and Experience
  • 1 year of previous experience working within a cocktail bar or similar environment preferred.
  • Good level of English essential
Skills and Knowledge
  • Strong Communication skills (verbal, listening, writing)
  • Guest Service focused.
  • Innovative
  • Pro-active and reliable
  • Able to work alone and within a team.
CORE WORK ACTIVITIES

CORE ROLES & RESPONSIBILITES
  • To ensure that the bar is prepared and ready for service.
  • To greet all guests, using the guests' name as often as possible.
  • To take orders, serve drinks to ensure that guests have a great experience in 'The Luggage Room'.
  • To assist in serving food as required.
  • To ensure that food and drinks are served in a consistent manner, in line with standard presentation, garnishes etc.
  • To maintain the highest level of cleanliness, including safety of furniture, fixtures and fittings.
  • To 'Clean as you go' to ensure a clean and tidy work area, and to follow the routine bar cleaning schedule.
  • To ensure that the guests bill is accurate.
  • To ensure that payment is received from all guests and posted through Micros.
  • To ensure appropriate cash handling procedures are followed.
  • To recommend and 'sell' to guests through menu knowledge, suggestive and up-selling techniques.
  • To be responsible for the safe keeping of all keys and bar area is locked upon completion of the shift.
  • To ensure that all food and beverage stuffs are correctly stored, dated, labelled and rotated where necessary.
  • To maintain a high standard of personal appearance and hygiene at all times.
  • To enable Account and House charges are recorded accurately.
  • To maintain healthy inter-departmental relationships.
  • To adhere to the Licensing Laws and Weights and Measures Act.
  • To be empowered to deal with guest problems, through using the LEARN process, and seeking advice when unsure what to do.
WHAT WE CAN OFFER YOU

A unique opportunity to be part of an award-winning international brand where we celebrate your unique talent. Being part of Marriott International, the largest hospitality brand in the world opens doors of opportunity worldwide. The sky is your limit. You will have access to fabulous & flexible benefits to help you nurture your inner self.
  • Competitive Salary 28 days holiday including bank holidays increasing to a maximum of 35 days.
  • 12.5% Service charge upon completion of probation
  • Discount in Gordon Ramsay's Bar & Grill and The Lucky Cat
  • Childcare Vouchers
  • Length of service rewards and invitations to afternoon teas
  • Monthly/yearly recognition schemes
  • Extensive training both internally and externally
  • World-class career opportunities internationally within Marriott hotels tailored to your specific needs.
  • Heavily discounted room rates for you & friends and family
  • Professional learning and development opportunities
  • Complimentary meals on duty
  • Complimentary dry cleaning
  • Complimentary use of Gym - because your wellbeing is important.
  • Annual parties, Christmas lunches, Summer BBQ's and Easter celebrations
  • Pension scheme
  • Life assurance
  • Competitive car lease schemes
  • Cycle to work scheme.
  • Access to major high street discounts so you can treat your friends and family.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Marriott International portfolio of brands includes both JW Marriott and Marriott Hotels.

Marriott Hotels, Marriott International's flagship brand with more than 500 global locations, is advancing the art of hosting so that our guests can travel brilliantly. As a host with Marriott Hotels, you will help keep this promise by delivering premium choices, sophisticated style, and well-crafted details. With your skills and imagination, together we will innovate and reinvent the future of travel.

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 80 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. It's as simple as that. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy a true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can really pursue your passions in a luxury environment. Treating guests exceptionally starts with the way we take care of our associates. That's The JW TreatmentTM.

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