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Customer Service Advisor in Caerphilly
4 months ago
About The RoleCustomer Service - but without the sales or long hoursCustomer Service Advisor - Caerphilly Flexible Full Time hours to 40 hours per weekExcellent benefitsHybrid working after 6 monthsImagine the perfect contact centre role. Enjoyable work where you're valued for delivering excellent customer service. A friendly atmosphere with a market-leading, secure, successful company. Great hours and no evenings or weekend working. That role is here at phs Group If you are ready to make a positive change in your career, we want to hear from youWe are phs Group - the leading Hygiene Services provider in the UK. We are in our 60th year, and there has never been a better time to join us as we continue to grow. We are looking for the right person to join our Customer Service team in Caerphilly. Consider these questions:
- Do you want a great job helping business customers, without thinking about sales targets?
- Do you live locally - for example, in Caerphilly, Merthyr, Rhondda Cynon Taff?
- Are you reliable, loyal, and hardworking?
- Are you comfortable with using a computer and quick at learning new systems?
- Are you looking for a career in an established company?
- No sales targets, no evening working, and no weekend working
- No travelling into Cardiff or struggling to find parking each day
- No car parking charges, and less money spent on fuel
- Taking calls and building rapport with business customers each day on our contact centre.
- Fixing any issues quickly and efficiently, so customers feel valued every time.
- You should be polite and clearly spoken, able to have great conversations (phone and e-mail).
- Basic computer skills are really important We'll help you learn the rest.
- Most important is a can-do attitude, someone who really cares about the work they do for customers.
- Flexible hours - between hours a week Monday to Friday
- A good salary - £21,750 p.a. for 36.25 hours a week up to £24,000 p.a. for 40 hours a week
- No weekend or evening working - great hours Monday to Friday
- Flexible training scheme
- Hybrid working after 6 months
- Real savings with major supermarkets and retailers through amazing employee discounts with phsPerks
- Further savings with our phs Direct Online shop
- Free Parking on-site so no parking costs
- Excellent careers opportunities
- Accredited ILM training through external and in-house training
- Apprenticeship opportunities
- 23 days holiday plus bank holidays off
- Buy / Sell holiday scheme
- Other benefits such as improved parental leave, a 24-hour wellbeing helpline, cycle to work scheme, pension scheme, life assurance and more