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Network Services

2 months ago

West Midlands, United Kingdom Undisclosed Company Full time

Network Services Technical Specialist - CCNA / CCNP

This role requires a mix of technical hands-on and functional hands-off expertise

Performance monitoring, service performance, 3rd party and vendor management, SLA's, service improvement

Supporting Network Operations and Network Services.

Technical background - Cisco ASA, Cisco Checkpoint, R&S, LAN/WAN, Routing & Switching, Juniper, Networks, CCNP, CCDA, VSS, Datacentre, QoS, VPN, MPLS, IPSEC, F5, Load Balancing, Palo Alto, PA Series Firewalls, Palo Alto ACE, PCNSE, WAAS, WCCP, VoIP, Telephony, Cisco / Avaya, Virtualisation, Virtual Networks, Virtual Switching, Virtual Routing.

To £60,000 + Excellent Benefits + Hybrid Working

Birmingham, Solihull, West Midlands

FTSE 250 Total IT Solutions Provider and IT outsourcer with their heart in the Birmingham area urgently require a focused, professional and client facing Network Specialist who still has the desire to offer hands-on capability and functional expertise.

Ideally, you will have earned your stripes and impressive battle scars in the IT Solutions and Services arena as a Network Engineer, and now, as part of your a natural progression be heading towards the upper echelon Network Specialist platform.

To secure this post:

  • You will work with the Network Services Manager to determine and agree business functional and non-functional expectations by working with the IT Business Partners, the business and specifying the external research needed to obtain market information.
  • You will work with 3rd parties and IT and Engineering Teams documenting how technology is designed and deployed for Network Services to improve configurations to improve performance.
  • You will provide technical data for Network Services by defining Service Portfolio and catalogue entries for Technical Products and configuration information to support operations and solutions in consuming the services.
  • You will work with the Network Services Lead & Service Management Team to support the achievement of SLA's and targets.
  • You will coexist with the Operational Teams and 3rd Parties to understand issues, resolve problems and improve performance.
  • You will provide detailed information for management by assisting the Networks Technical Leads with short-term and long-term roadmaps covering all technical aspects of the service, working with Solutions and Partners/3rd Parties to improve detail and costings.
  • Support bringing new services into live by analysing proposed functional/non-functional requirements, developing technical options and recommendations, preparing low level Deployment/Configuration Designs and ongoing operational cost models; establishing time schedules with Operations and partners/3rd parties to implement the required technologies, skills and procedures.
  • Report on Network Services technical costs and impact on TCO costing by reviewing 3rd party support costs, internal delivery and operating costs, anticipating volume changes and cost impact within the teams.
  • Maintain professional and technical knowledge by constantly scanning/reviewing the market, attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.

Technical Background:

  • Cisco ASA, Cisco Checkpoint, R&S, LAN/WAN
  • R&S, LAN/WAN, Routing & Switching,
  • Juniper, Networks, CCNP, CCDA, ACE, PCNSE
  • VSS, QoS, VPN, MPLS, IPSEC
  • F5, Load Balancing, WAAS, WCCP, VoIP
  • Telephony, Cisco / Avaya
  • Virtualisation, Virtual Networks, Virtual Switching, Virtual Routing.

Highly Desirable Certifications:

  • Cisco CCNP, CCDA
  • Palo Alto ACE, PCNSE

The successful candidate will secure a role with a forward thinking, dynamic, IT focused global organisation. In return you will receive an excellent salary and benefits package.

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