Head of Neighbourhoods
Found in: beBee jobs GB - 3 weeks ago
Head of Neighbourhoods
Location: Manchester (Agile)
Salary: Circa £65,000 per annum
The Vacancy
Permanent
Full time 35 hours per week
Closing date: 12th April pm)
1st Stage Interview date: 22nd April 2024
2nd Stage Interview Date: 29th April 2024
MSV Housing are looking for a Head of Neighbourhoods, to work collaboratively with the Assistant Director Customer and Communities, playing a strategic role in ensuring the effective delivery of high quality of neighbourhood management.
The successful candidate will lead, motivate and inspire the Neighbourhoods teams in delivering a high quality and responsive service to our customers, both internal and external. You will be working alongside colleagues across the business to ensure that our offerings are in line with MSV s Neighbourhood Strategy and that our full range of services are meeting customer expectations.
As our Head of Neighbourhoods, your main responsibilities will be:
- Leading, managing and motivating the Regional Neighbourhood Managers and their Teams
- Inspiring and championing a culture of learning, accountability and collaborative working
- To effectively report to the Assistant Director Customer & Communities / Executive Director Customers on a regular basis, covering all matters relating to neighbourhood management and provide them with statistical data and information as required.
- To lead on neighbourhood management strategies, policies and procedures
- To develop and strengthen partnerships both internally and externally, working collaboratively with other teams to improve the customer journey
- Lead and ensure compliance with all external and statutory and legislative requirements, including GDRP and the Regulator of Social Housing
- Effectively contribute to financial and risk management controls to ensure all services meet regulatory and relevant standards and provide excellent value for money.
- Monitor, benchmark, and evaluate the performance of the teams making recommendations regarding performance and continuous improvement in regular reports to the Assistant Director Customer & Communities
- You will provide effective leadership and to motivate team members, and support and coach colleagues
Our ideal candidate will have / is:
The successful candidate will have the relevant experience in Neighbourhood management, managing a team and prioritising a demanding workload. We are looking for someone who has a demonstrable leadership and problem-solving skills, who has strong interpersonal skills with a friendly and professional manner.
- A Level 5 qualification in Housing Management, or the willingness to work towards
- Demonstrable experience of holding a neighbourhood management post within the housing sector and delivering a neighbourhood management service.
- Experience of managing people, leading teams and leading on organisational change
- Experience of formulating, implementing and reviewing policy and procedures
- Knowledge of Neighbourhood health and safety
- The ability to demonstrate effective communication skills with a wide range of people
- A flexible approach and able to work out of hours, including participating on the housing welfare out of hours rota
- Full driving licence and willingness to travel across the northwest as required
With aspirations to move MSV s commercial property portfolio into the Neighbourhood team, We envisage that the role in the future will also take a strategic role in ensuring the effective delivery of leasehold and commercial marketed services, taking a lead on strategies, supporting complaints and liaising with our Property Care team to provide an excellent repairs service and embed excellence across our leasehold and commercial marketed properties. If you have knowledge and skills in these areas we would encourage you to include details in your application.
We are looking for an enthusiastic and knowledgeable candidate to who can recognise and respond to the challenges faced by customers and communities whilst enabling frontline teams to deliver a resilient and responsive service to our customers.
We reserve the right to close this recruitment, should it be deemed that we have received an appropriate number of applications.
-
Head of Neighbourhoods
Found in: beBee S GB - 3 weeks ago
Trafford Park, United Kingdom Mosscare St Vincents Full timeHead of Neighbourhoods Location: Manchester (Agile) Salary: Circa £65,000 per annum The Vacancy Permanent Full time 35 hours per week Closing date: 12th April 2024 (3pm) 1st Stage Interview date: 22nd April 2024 2nd Stage Interview Date: 29th April 2024 MSV Housing are looking for a Head of Neighbourhoods, to work collaboratively with the...
-
Head of Neighbourhoods
2 weeks ago
Trafford, Greater Manchester, United Kingdom Mosscare St Vincents Full timeHead of Neighbourhoods Location: Manchester (Agile) Salary: Circa £65,000 per annum The Vacancy Permanent Full time 35 hours per week Closing date: 12th April 2024 (3pm) st Stage Interview date: 22nd April 2024nd Stage Interview Date: 29th April 2024 MSV Housing are looking for a Head of Neighbourhoods, to work collaboratively with the Assistant Director...
-
Permanent Full Time
2 weeks ago
Trafford, Greater Manchester, United Kingdom Mosscare St Vincents Full timeHead of Neighbourhoods Location: Manchester (Agile) Salary: Circa £65,000 per annum The Vacancy Permanent Full time 35 hours per week Closing date: 12th April 2024 (3pm) 1st Stage Interview date: 22nd April 2024 2nd Stage Interview Date: 29th April 2024 MSV Housing are looking for a Head of Neighbourhoods, to work collaboratively with the Assistant...
-
Head of Service
9 hours ago
Trafford, United Kingdom Manchester University NHS Foundation Trust Full timeTrafford Local Care Organisation is a public sector organisation bringing together NHS community health and social care services; aiming to improve the health of local people in Trafford by working across organisational boundaries. Community healthcare teams are employed by MFT and deployed to us, linking closely with Manchester Local Care Organisation....
-
Compliance Support Officer 12 Month Ftc
9 hours ago
Park, United Kingdom Habinteg Housing Association Full time**Based**:Head office Bradford with hybrid working **Hours**:Full time - 35 Hours per week (Permanent) **Salary**:£26,806 **About Us** People come to work for Habinteg because they believe in what matters to us. Inclusion drives all that we do, be that the services we offer to tenants, the environments we create or the homes we deliver. One in four people...
-
Business Planning Partner
Found in: Talent UK C2 - 2 weeks ago
Trafford, United Kingdom L&Q Full timeTitle: BusinessPlanning PartnerContract Type: PermanentLocation: West Ham Lane, Stratford or Sale Point, Manchester. Persona: Agile, Office based 20-40% Salary: Inside London salary starting from £62,000 per annum dependant on experience and location Regional/ Outside London salary starting from £54,500 per annum dependant on experience and...