Electronic Gaming Host

2 weeks ago

Cardiff, Cardiff, United Kingdom Grosvenor Casinos Full time
Electronic Gaming Host - Cardiff

Company Description

Grosvenor is on an exciting journey of growth. It's a great time to join us.... More than ever, we're investing in our venues and our people to ensure we have the best gaming offering and the best people in the right places.

We aim to excite and entertain all our customers, giving them a memorable experience they will want to return for.

Our casinos are an exciting and rewarding place to work with roles across all aspects of gaming and customer service with opportunities to develop your existing skills and learn new ones.

Why just work... when you can work, win & grow with us
Job Description

Grosvenor Casino, Cardiff

As an Electronic Gaming Host you will be the face of our business, greeting and looking after our electronic gaming customers in a way that makes them feel welcomed and cared for. Your passion for people will be applied to the role to create a memorable and entertaining experience.

You will be a host in the true sense of the word, working hard to create a fun and engaging atmosphere exceeding our guests expectations.

You will;

Get to know your regular customers and their playing style and preferences, ensuring you tailor the experience to their needsLive our values of Service, Teamwork, Ambition, Responsibility and SolutionsWork with your colleagues to provide efficient and dynamic service across leisure, food and beverageEnsure you keep your customers informed of the latest developments in electronic gaming and in our on line offer, with the intention of them becoming members of Grosvenor on line.Ensure you proactively comply with all regulation, particularly for alcohol licensing conditions, food safety and always promote ad champion safer gambling
Qualifications

Positive attitudeExperience of working successfully in a hospitality roleKnowledge of and passion for electronic gamingFanatical about delivering unrivalled customer experienceAbility to collaborate with the wider businessSound communication skillsComfortable with change and ability to embrace new ways of workingHaving worked in an electronic gaming environment would be desirable

Additional Information

Zero hr contract Competitive Salary: We value your contributions and offer a competitive salary that recognises your hard work and dedication.Fantastic Rewards Package: Beyond a competitive salary, our reward package includes a range of benefits, bonuses, and perks to ensure your job is both fulfilling and rewarding. Induction for Success: Your success is our priority. We provide a comprehensive induction program, thoughtfully designed to familiarise you with our Grosvenor values and culture, ensuring you are well-prepared for your role.Learning and Development: You'll have the opportunity to learn and grow with the guidance of experienced industry professionals, using your unique flare and style to become a driving force of our team's success.Exciting Project Work: Get involved in exciting project work that will allow you to make a meaningful impact on our business. Your fresh ideas and contributions will be valued.People-Focused Culture: Grosvenor is all about its people. Our supportive and nurturing work environment ensures you have the tools you need to thrive.High-Performing Culture: Join a team that embraces high performance. We set the bar high and help you reach your full potential.Emphasis on Growth: At Grosvenor, growth is not just a word; it's a commitment. We foster your individual and team growth to help you succeed and excel.

Don't miss out on the opportunity to join a people-focused business, offering a high-performing culture where you and your team can work, win, and grow together.

The Rank Group are committed to being an inclusive employer, ensuring that we better understand and meet the needs and requirements of our candidates and customers. We aim to do this by facilitating fair and equal access to our services. If you require a reasonable adjustment to be made, please reach out to let us know ahead of your interview.

  • Electronic Gaming Host

    4 weeks ago

    Cardiff, United Kingdom Grosvenor Casino Full time

    **Company Description** Grosvenor is on an exciting journey of growth. It’s a great time to join us.... More than ever, we’re investing in our venues and our people to ensure we have the best gaming offering and the best people in the right places. We aim to excite and entertain all our customers, giving them a memorable experience they will want to...

  • Games Host

    4 weeks ago

    Cardiff, United Kingdom Escape Rooms Cardiff Full time

    We're looking for confident individuals who can add to our incredible team at Escape Rooms Cardiff. Duties will include a mixture of hosting and game management; you must be energetic and confident to host groups with excellent people skills and an eye for detail. Hospitality experience is desirable. However, all training will be supplied. The starting...

  • Food & Beverage Host

    4 weeks ago

    Cardiff, United Kingdom The Rank Group Full time

    **Company Description** Grosvenor is the leading Casino operator in the UK and our venues offer the very best quality gaming and leisure experience in an environment committed to safer gambling. We aim to excite and entertain all our customers giving them a memorable experiencethey will want to return for. Our casinos are an exciting and rewarding place to...

  • Food & Beverage Host

    4 weeks ago

    Cardiff, United Kingdom The Rank Group Full time

    **Company Description** Grosvenor is the leading Casino operator in the UK and our venues offer the very best quality gaming and leisure experience in an environment committed to safer gambling. We aim to excite and entertain all our customers giving them a memorable experiencethey will want to return for. Our casinos are an exciting and rewarding place to...

  • Receptionist

    4 weeks ago

    Cardiff, United Kingdom Grosvenor Casino Full time

    Company Description Grosvenor is the leading Casino operator in the UK and our venues offer the very best quality gaming and leisure experience in an environment committed to safer gambling. We aim to excite and entertain all our customers giving them a memorable experience they will want to return for. Our casinos are an exciting and rewarding place to...

  • Receptionist

    4 weeks ago

    Cardiff, United Kingdom The Rank Group Full time

    **Company Description** Grosvenor is the leading Casino operator in the UK and our venues offer the very best quality gaming and leisure experience in an environment committed to safer gambling. We aim to excite and entertain all our customers giving them a memorable experiencethey will want to return for. Our casinos are an exciting and rewarding place to...

  • Customer Service Advisor

    7 days ago

    Cardiff, United Kingdom Lloyds Banking Group Full time

    End Date Thursday 22 June 2023 Salary Range £21,285 - £23,650 Agile Working Options Hybrid Working Job Description Summary A full time role working 35 hours per week based in Cardiff **Job Description**: Part of Lloyds Banking Group, Black Horse is the UK's leading independent provider of non-captive motor finance, providing point-of-sale finance...

  • Service Support Administrator

    7 days ago

    Cardiff, United Kingdom NHS Wales Shared Services Partnership Full time

    An exciting opportunity has arisen for a dynamic and motivated individual to join Central Team eBusiness Services, which is a small specialist division, supporting all health boards/trusts and hosted organisations in Wales on a range of national digital projects and providing operational. **Responsible for**: support to all of our customers (internal and...

  • Operations Assistant

    4 weeks ago

    Cardiff, United Kingdom Cardiff Metropolitan University Full time

    Job reference 23REQ0002506 Date posted 18/04/2023 Application closing date 02/05/2023 Location Cyncoed Campus Salary Grade 2A/B £22,630 - £23,149 per annum Package Permanent Contractual hours 37 Basis Full Time Job category/type Admin/Managerial Attachments Job Description Operations Assistant ENG.pdf Job Description Operations Assistant...