Conflict Resolution Caseworker

1 month ago

London, Greater London, United Kingdom St Giles Trust Full time

Successful candidates should expect to be appointed at the starting point of the salary scale. A higher salary will only be considered for exceptional candidates with strong evidence of relevant experience

HMP Pentonville

Job Summary

Are you a highly motivated, compassionate and collaborative individual with a proven record of assessing vocational qualifications to adults facing disadvantage? Do you have the ability to support people who have multiple and complex needs?

If so, join St Giles as a Conflict Resolution Caseworker at HMP Pentonville, where you will deliver the weekly induction session, provide ongoing one-to-one mentoring to young people, as well as support sessions on transitions to other establishments or the community.

About St Giles Trust

An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.

About this key role

As our Conflict Resolution Caseworker, you will prepare, plan, and deliver Conflict Resolution sessions to individuals in prison, ensuring all sessions are appropriate and contextualised to reflect the local needs of the prison and its changing population, plus deliver additional tailored sessions as necessary to individuals who are unable to attend the group sessions or who require additional support. You will work with allocated learners to produce realistic assessment plans in accordance with Awarding Organisations' requirements and provide one-to-one support to learners as appropriate and monitor their progress towards timely completion and certification.

We will also count on you to assess learners using a range of assessment methods appropriate for the vocational qualification assessment criteria, provide detailed monthly and quarterly evaluative reporting, plus maintain accurate records of one-to-one work, case notes, session delivery and data collection.

What we are looking for

  • Experience of working to targets and recording information and statistics to enable effective monitoring of performance against target
  • Relevant Level 3 qualification (Advice and Guidance, Youth Work)
  • Sound knowledge of the issues faced by project participants in accessing and sustaining training or employment and how these can be overcome
  • The ability to support and motivate learners with multiple complex needs
  • Excellent IT, interpersonal and communication skills, both verbal and written
  • A flexible, collaborative and professional approach to your work.

    As an organisation that works with children and adults at risk we are committed to safeguarding, protecting and promoting the safety of our clients and successful applicants will require an Enhanced Adult DBS check.

    We actively encourage people with personal experience of the criminal justice system or lived experience of the issues facing this client group to apply for this role.

    In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, clinical therapist sessions, life insurance (4 x annual salary), duvet days, season ticket loan, employee perks programme, eye care voucher and much more.

    We are an equity and inclusion confident employer. We welcome all applications and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.

    St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.

    Closing date: 6 June

    Interview date: 12 June

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