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Pension Administrator

4 months ago

Exeter, Devon, United Kingdom Marsh McLennan Full time

Pension Administrator – Mercer – Exeter - 12 month contract (Remote working Available)

We currently have a fantastic opportunity for a talented individual to join a friendly and successful pension's team on a 12 month contract, where you will be responsible for carrying out a number of administration tasks, connected to improving customer experience within a DC Master Trust.

The role offers an excellent blend of both customer services and technical administration work, where you will thrive on delighting our customers and applying your impeccable attention to detail. You will also be comfortable working with Excel Spreadsheets and possess a keen desire to learn new skills. Please note; no previous pensions experience is required, as full training will be provided.

What can you expect?

  • The opportunity to join a highly diverse and experienced pensions team
  • A team that strive to deliver best practice, market leading service and solutions with a focus on client service excellence
  • Excellent training and development with the ongoing career opportunities
  • Opportunity to gain industry recognised qualifications

What will you be rewarded with?

  • Good work life balance with a competitive salary
  • Comprehensive benefits programmes including; excellent pension contributions, private health insurance, pension, employee assistance programme, career mobility, employee network groups, volunteer opportunities and much more.
  • 25 days' holiday with the option to buy or sell up to 5 days per year

We will rely on you to:

  • Produce quality work within specified timescales laid down in service contracts.
  • Organise and prioritise own work, ensuring completion within quality standards and agreed service levels.
  • Assist others on the team as required and support change and development activities within the team.
  • Provide ideas and suggestions for improving working methods taking into account client and member experience, where appropriate implement and document to the Service Delivery Manager for adoption across the business.

What you need to have:

  • Strong attention to detail with the ability to follow processes and procedures
  • Excellent numeracy skills
  • The ability to plan and prioritise own workload
  • Grade A-C (or 5-9) in GCSE Maths and English or equivalent
  • Willingness to learn new skills
  • Solid IT skills to include a sound working knowledge of MS Excel
  • Excellent written and verbal communication skills

What makes you stand out:

  • Previous Pensions or Financial Services related experience

About us:

Mercer believes in building brighter futures by redefining the world of work, reshaping retirement and investment outcomes, and unlocking real health and well-being. Mercer's more than 25,000 employees are based in 44 countries and the firm operates in over 130 countries. Mercer is a business of Marsh & McLennan (NYSE: MMC), the world's leading professional services firm in the areas of risk, strategy and people, with 76,000 colleagues and annual revenue of $17 billion. Through its market-leading businesses including Marsh, Guy Carpenter and Oliver Wyman, Marsh & McLennan helps clients navigate an increasingly dynamic and complex environment. For more information, visit Follow Mercer on Twitter @Mercer.

We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients regardless of their gender expression or identity, marital or civil partnership status, ethnic origin, nationality, age, background, disability, sexual orientation or beliefs. We are proud of our inclusive culture where everyone feels empowered to bring their whole selves to work and thrive. Learn more about our foundational values, mission and vision for the future by reviewing our Greater Good Policy.