Education Specialist
4 weeks ago
To further raise our 3 axes expertise profile and elevate the Brand Image.
To provide proactive support to the Head of Education in developing and delivering the company's education objectives elevating all 3 axes in the field.
To make recommendations for education strategy with knowledge of competitor training and retail /consumer trends.
To demonstrate expertise in make-up, with in-depth knowledge of skincare, and a broad understanding of the inseparable link with fragrance.
Conduct in store visits and one-on-one BC development coaching with Guerlain BC'S in the top 15 accounts to upgrade all the skincare, make-up, fragrance expertise (service and consultation skills).
Work in conjunction with Area Manager's to develop the business in key doors as directed by Head of Retail and National Education Manager.
Submit any practical ideas that will boost final transactions to Counter/Retail Manager and Education Manager
Support in education to drive understanding and the collection of CRM and VIP data
Support in retailer's activation projects and show tangible results by driving systematic and ongoing activity on top doors
Work with stakeholders to provide ongoing feedback for sales tools adaptation and creation in-store in line with trends, competitor best practice and client expectations
Education Programmes
Execute and assist with the development of Education Programmes (Guerlain Academy) as required: Induction Training and Regional Training Nationally
Undertake project work as required
Develop and coach specialist roles
Assume training responsibility for Guerlain promotional sites
Assist and train at retailer conferences and training roadshows, as required
Enthusiastic individual, approachable and strong team player
Experience in training in the cosmetic industry
Able to travel on regular basis
Flexibility to regularly stay away from home during the week
Strong observation and communication as well as interpersonal skills, be solution focused with ability to adapt to the audience. Be relatable, confident on presenting and influencing at all levels.
A genuine interest in the Guerlain brand
A can-do positive attitude, highly organised by nature and excellent attention to detail.
Excellent written and verbal communication skills
Dynamic presentation skills
Exceptional training and coaching skills to drive a buzz in makeup and skincare
Ability to direct coach and lead constructive feedback
Strong analytical skills and capability on Microsoft Office (power point and Excel) Enthusiastic individual, approachable and strong team player
Experience in training in the cosmetic industry
Able to travel on regular basis
Flexibility to regularly stay away from home during the week
Strong observation and communication as well as interpersonal skills, be solution focused with ability to adapt to the audience.
Be relatable, confident on presenting and influencing at all levels.A genuine interest in the Guerlain brand
A can-do positive attitude, highly organised by nature and excellent attention to detail.
Excellent written and verbal communication skills
Dynamic presentation skills
Exceptional training and coaching skills to drive a buzz in makeup and skincare
Ability to direct coach and lead constructive feedback
Strong analytical skills and capability on Microsoft Office (power point and Excel)
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