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Lead Growth Enablement Manager

4 months ago

London, Greater London, United Kingdom Marsh McLennan Full time

The company:

Darwin is part of Mercer Marsh Benefits (MMB), a 7,000-person strong community of specialists in health, benefits, and employee wellbeing. This affords us a massive opportunity to impact the lives of tens of millions of people around the world.

Darwin is changing benefits for good in eight out of the top ten technology companies in the world and has a wealth of clients across a diverse range of sectors. In fact, more than 2 million people are already using our platform.

DarwinTM is a market-leading and specialised global platform and is changing Benefits for Good. Our unique and innovative SaaS (Software as a Service) platform has transformed the employee benefits industry.

We are fast paced, ambitious, people-focused and on a journey to innovate and develop products that truly impact people's lives and the market in which we operate.

What you will be rewarded with?

  • Competitive Benefits Package including: 25 days annual leave, excellent pension contributions, private medical cover, life assurance, income protection, employee assistance program, plus a range of flexible benefits including the option to buy or sell up to 5 days holiday per year, cycle to work, dental insurance, health assessments plus many more.
  • Generous Family Leave including: 6 months paid maternity leave, 4 months paid paternity leave, 6 months paid adoption leave plus shared parental leave options. To help ease the transition when you return to work you will be able to work 8 weeks at 80% of your normal work pattern and receive 100% of your normal salary.

We will rely on you to:

  • Identification and implementation of required enablement strategies across all segments, working closely with our proposition and marketing team to ensure all sales and growth teams are equipped to take our propositions to market.
  • Maximising our use of client analytics to support throughout the client lifecycle and drive insights covering product and solution penetration, clients at risk and bids – to reduce clients at risk and increase bid win rate.
  • Proposition packaging and presentation
  • Technical product communications
  • Client and colleague support collateral
  • Internal and external stakeholder communications
  • Work closely with MMB commercial marketing
  • Internal customer channel research
  • Insight analysis and reporting
  • Supporting the product and proposition teams

What can you expect?

This Senior Engagement Manager role requires a proven background in product and proposition packaging and communications. This role is responsible for proposition enablement and building market-centric communications for our award-winning employee benefits software Darwin, through a broad range of activities across the proposition mix, as well as enabling our commercial colleagues across MMB and MMC, to ensure we are maximising knowledge, engagement and sales to proposition alignment.

Reporting to the Chief Product Officer, you will work closely with the commercial marketing, product, proposition, sales and client account teams as well as third party agencies and media partners in the design, delivery and measurement of proposition communications, engagement communications and training materials that support company revenue and client satisfaction goals. It is a new team with lots of opportunity to drive real change across the business. Initially this role with have one direct report.

What you need to have:

  • Ability to manage the dynamic environment of a rapidly growing technology business with strong capabilities in planning and management of short and long term projects
  • Excellent writing skills, with high attention to detail of both content and presentation impact, and ability to work to and apply branding guidelines
  • Strong stakeholder management, ability to influence and communicate persuasively to our management team, clients, partners and prospects
  • High comfort level in reporting and analysis including presenting to senior leaders
  • Well-developed business sense and professional skills which enable you to help us make the right decisions for our business
  • Strong internal drive and determination which enables you to thrive in a changing, fluid organisation
  • Commercial outlook and understanding of client and channel needs

What makes you stand out:

  • Experience in a similar role
  • Exceptional Stakeholder management ability

Mercer believes in building brighter futures by redefining the world of work, reshaping retirement and investment outcomes, and unlocking real health and well-being. Mercer's more than 25,000 employees are based in 43 countries and the firm operates in over 130 countries.

Mercer is a business of Marsh McLennan (NYSE: MMC), the world's leading professional services firm in the areas of risk, strategy and people, with 83,000 colleagues and annual revenue approaching $20 billion. Through its market-leading businesses including Marsh, Guy Carpenter and Oliver Wyman, Marsh & McLennan helps clients navigate an increasingly dynamic and complex environment. For more information, visit Follow Mercer on Twitter @Mercer.

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people regardless of their sex/gender, marital or parental status, ethnic origin, nationality, age, background, disability, religion, sexual orientation, gender identity or any other characteristic protected by applicable law.

We are an equal opportunities employer. We are committed to providing reasonable support to any candidate with a disability/health condition to allow them to fully participate in the recruitment process. We welcome candidates to contact us at to discuss any specific needs.