Marketing & Sales Enablement Manager

4 weeks ago


London, Greater London, United Kingdom Brown Brothers Harriman Full time

At BBH we value diverse backgrounds, so if your experience looks a little different from what we've outlined and you think you can bring value to the role, we will still welcome your application

What You Can Expect At BBH:

If you join BBH you will find a collaborative environment that enables you to step outside your role to add value wherever you can. You will have direct access to clients, information and experts across all business areas around the world. BBH will provide you with opportunities to grow your expertise, take on new challenges, and reinvent yourself—without leaving the firm. We encourage a culture of inclusion that values each employee's unique perspective. We provide a high-quality benefits program emphasizing good health, financial security, and peace of mind. Ultimately we want you to have rewarding work with the flexibility to enjoy personal and family experiences at every career stage. Our BBH Cares program offers volunteer opportunities to give back to your community and help transform the lives of others.

The Marketing & Sales Enablement Manager, based in London, reporting to the Senior Regional Marketing Manager locally, will drive strategic marketing and sales enablement initiatives for specific Investor Services products, services, and segments globally, through planning and executing a consistently high level of internal and external marketing, sales support, and communications.

This individual will be responsible for working with the business teams to validate and articulate our key messages to market, our value proposition, and differentiators, and create and execute multi-channel marketing plans to deliver that messaging in an effective and differentiated way, working closely with marketing colleagues globally.

The Marketing & Sales Enablement Manager is responsible for advising on and monitoring marketing budget spend for their campaigns and working with the Marketing Operations teams to establish metrics to evaluate ROI and use the results to drive continuous improvement.

This is a highly strategic role, where strong proactivity, initiative, creativity, and accountability is required. This individual should have over 8 years' experience running B2B marketing and communications strategies and have a strong understanding of the financial services industry.

S/he should be a self-starter, an excellent communicator, with strong presentation and writing skills, and be confident in driving projects forward proactively and independently, and managing multiple and changing priorities and deadlines. Strong stakeholder management skills are critical, as is the ability to think outside the box and respond quickly to changing business needs. The role will be supported by central resources in the areas of social & digital marketing, conferences and events, public relations (PR), content/thought leadership, graphic design, and marketing compliance.

Key Responsibilities:

Strategic Product/Segment Marketing

Design and maintain a targeted, insight-led marketing strategy and budget, together with key business stakeholders, and monitor and adjust as appropriate throughout the year.

Draft and maintain product level internal and external messaging and talking points to arm client facing individuals

Deliver new ideas and thinking to the business, constantly driving innovative and creative strategies and tactics from marketing, demonstrating how efforts can help meet both business and brand objectives. Be able to turn insights and ideas into results-oriented marketing campaigns.

Create and continuously enhance sales/marketing collateral and tools for Sales, Relationship Managers and Product teams to educate clients and prospects on our capabilities.

Facilitate new product launches coordinating with product experts to identify message points and fit within broader BBH product suite, and create materials as appropriate.

Identify industry or product-specific conference and events that will serve as key channels for our spokespeople and messages, working closely with the Global Conferences and Events Manager.

Help create a content program in partnership with the centralized content/thought leadership discipline. Work with select subject matter experts to publish a calendar of timely and relevant articles, whitepapers, videos, infographics, and blog posts to position BBH as a thought leader and drive our key campaign messages to market. Assist with the content creation where required

Contribute to the PR strategy, assisting with interview prep and press releases for new products in conjunction with the Global PR Manager

Sales Enablement

Participate in new business marketing support – either with key pitches or deal teams - for key client and prospects with Sales, Relationship Managers and Product areas, which can include:

influencing and assisting the deal team build the pitch story and articulate client benefits and how BBH sets ourselves apart from the competition

bringing the story and key differentiators to life with visuals / customized sales tools, for both in-person and virtual pitches

creating memorable pitches – ensuring we are most effectively delivering our value proposition and demonstrating how we are different

Manage the full process of idea generating, story development, content creation and final delivery of materials to the pitch team for presentation / submission

Coordinate directly with other marketing managers, subject matter experts, sales and product contacts in the development of customized sales collateral

Provide ongoing maintenance of sales presentations and other marketing collateral such as brochures, product sheets, etc.

Compliance

Work with Global Marketing core areas and Compliance to ensure a coordinated approach to approval of all external marketing and sales materials.

Education level and/or relevant experience(s)

Bachelor's degree in a marketing field or equivalent qualification required.

A minimum of 8 years' experience in a B2B strategic marketing role is an essential requirement, with a proven track record of executing multi-channel marketing programs and measuring outcomes.

A minimum of 5 years' experience in the global asset management and/or asset servicing industry and/or institutional banking is required.

Experience of working within global and matrixed team structures is also important.

Desired knowledge and skills:

Self-starter with a proactive approach and strong sense of accountability for projects undertaken

Forward-thinking mindset with the ability to proactively design and drive marketing campaigns and quickly adapt to changing business needs

Strong creativity and ability to understand and simplify complex business requirements and convey them to market through print and multimedia

Excellent project management skills with the ability to manage multiple deliverables with tight deadlines

Ability to build strong and sustainable relationships with key stakeholders to influence thinking and drive consensus, and to thrive in a highly collaborative, global team.

Highly effective service and relationship management skills and the ability to influence and collaborate with all levels of the organization

Exceptional written and oral communication skills with strong presentation skills

Detail oriented with proven ability to multi-task, prioritise and manage own workload and trouble shoot problems

Strong Microsoft Office skills required, particularly in PowerPoint. Knowledge of Salesforce, Seismic, Marketo, and (or comparable work management platforms) would be an advantage.

Experience of account-based marketing or deal-based marketing programs would be an advantage

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