Television Licence Field Officer

1 month ago

Peterborough, Peterborough, United Kingdom Capita Full time
As a Television Licence Field Officer, you will visit customers currently without a TV licence at addresses throughout the Peterborough area helping them firstly understand and comply with the legislation behind the TV licence, explaining how they can obtain one, and enabling them to find a payment plan that works for them.

• You'll be rewarded with £30,000 annual salary

• You will also receive either a company car which includes personal use, or a £3700 annual car allowance paid monthly.

• In addition, you will receive a mileage allowance (paid in line with published HMRC rates). In addition to mileage completed between visits we also pay this allowance from and to your home address each day.

• Working hours: You'll be working a 36.5-hour week on a flexible shift pattern, with a potential of a four-day working week.

• Location: You will be home-based and spend your shift visiting people in communities across your region, Ideally you will be living in the PE postcode areas.

Job title:

Television Licence Field Officer

Job Description:

Core Responsibilities:

  • Conduct door to door visits to properties where no TV licence is registered.
  • Listen to customer reasoning for not having a licence and make an informed decision on next steps.
  • Accurately record visit details and complete daily timesheets via the handheld device.
  • Explain and sell the benefits of all licence payment schemes.
  • Take and accurately record payment details.
  • Attend court when required to give evidence in prosecution cases.
  • Carry out work and attend meetings as directed by the Visiting Manager.
  • Taking Records of Interview under caution.

What you'll need to bring:

  • It's essential that you have a full UK Driving Licence.
  • You'll need to be physically mobile, as you'll be visiting multiple locations on a daily basis.
  • Strong interpersonal and communication skills with an excellent standard of both verbal and written English.
  • Similar previous experience is not essential - we have colleagues who excel from a diverse range of backgrounds, whether that's customer service, retail, sales, ex-Armed Forces or security, however, there is one thing in common – excellent communication skills.

What's in it for you?

An opportunity to develop new skills and confidence in a role that keeps you active, supported by a network of colleagues working to keep the community connected to their favourite live programmes.

  • Competitive salary of £30,000 pa
  • Company car which includes personal use, or a £3700 annual car allowance paid monthly.
  • 23 days' holiday (rising to 28) with the opportunity to buy extra leave.
  • The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice.
  • Company matched pension, life assurance, a cycle2work scheme, 15 weeks' fully paid maternity, adoption and shared parental plenty more.
  • As part of our safeguarding commitment, we'll provide a range of safe working measures including the provision of body worn video cameras for all colleagues.
  • Voluntary benefits designed to suit your lifestyle – from discounts on retail and socialising, to health & wellbeing, travel, and technology.
  • Access to up to £500 of your salary before payday each month, as well as budgeting and savings features to support your financial wellbeing.
  • Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform.

You'll receive four weeks of both engaging virtual classroom training and one-to-one training in your working location with one of our experienced trainers. Your two weeks of virtual classroom training will take you through the key aspects of your role, building a strong foundation for you to accelerate your growth as a Visiting Officer.

The one-to-one support in the Field will follow on from this, further enhancing your knowledge and skill within the Field, with hands-on exposure covering the important aspects of the role, such as how you approach and interact with our customers, how to use our technology and the best way to excel following our processes and policies.

Our on-going support is also what makes us stand out from the rest, with both a management and coaching team that is not only experienced but will help you grow and exceed your own expectations and progress your career, whether that's into a management role or within the wider business.

What we hope you'll do next:

Choose 'Apply now' to fill out our short application, so that we can find out more about you.

We're an equal opportunity and Disability Confident employer, which means we recruit and develop people based on their merit and passion. We're committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. If you need the job description or application form in an alternative format (such as large print or audio), or if you'd like to discuss other changes or support you might need going forward, please email Iqbal at or call and we'll get back to you. For more information about equal opportunities and process adjustments, please visit the Capita Careers website.

Location:

Peterborough

,

United Kingdom

Time Type:

Full time

Contract Type:

Permanent

  • Field Officer

    2 weeks ago

    Peterborough, Peterborough, United Kingdom Capita Full time £30,000

    Television Licence Field Officer page is loaded Television Licence Field Officer Apply remote type Field Based locations Peterborough time type Full time posted on Posted Yesterday job requisition id As a Television Licence Field Officer, you will visit customers currently without a TV licence at addresses throughout the Peterborough area helping them...

  • Sales Development Manager

    2 weeks ago

    Peterborough, Peterborough, United Kingdom Field Sales Solutions Full time

    Field Sales Solutions has an exciting opportunity for you to join them as a Sales Development Manager This is your opportunity to work for Field Sales Solutions, a leading field marketing company. We work in partnership with some of the biggest, most exciting brands out there and it doesn't get much bigger than Procter & Gamble. It's our job to ensure...

  • Fields Team Member

    2 weeks ago

    Peterborough, Peterborough, United Kingdom Joice & Hill Poultry Ltd (Hendrix Genetics) Full time

    Joice & Hill Poultry is a leading supplier of day-old chicks for egg producers throughout the UK.We are seeking a full-time field's person to work alongside our experienced field team and reporting to our Technical Director.The role involves travelling to our breeder farm base (approx.80-mile radius), taking on the responsibility of farm manager/staff relief...

  • Brand Ambassador

    2 weeks ago

    Peterborough, Peterborough, United Kingdom REL Field Marketing Full time

    What's the role about?:Brand AmbassadorDo you thrive on sharing product expertise?Are you a car enthusiast with a passion for detailing?Join our team where passion meets profession6 weeks fixed term contractPackage:£127.25/day + up to 15% bonus + 30p/mileDates: 20 March - 26 April, Wednesdays to FridayPaid training day: 13 March or 14 March near the...

  • Field Services Engineer

    2 weeks ago

    Peterborough, Peterborough, United Kingdom Howden, A Chart Industries Company Full time

    Exciting Opportunity for a Field Service EngineerPlease ensure you read the below overview and requirements for this employment opportunity completely.We are searching for an experienced Field Service Engineer to join our talented team based in Peterborough. As a Field Service Engineer, you will provide worldwide onsite technical assistance to customers...

  • Field Service Engineer

    2 weeks ago

    Peterborough, Peterborough, United Kingdom Langton Howarth Full time

    Territory: South East UK Home Location: Living anywhere on territory (Cambridgeshire, Bedfordshire, Essex, Hertfordshire areas) Do you want to work for a global market leading life science company whose products, technology and services accelerate critical scientific research & discovery? Are you already a Field Service Engineer or Site Engineer with...

  • Telecommunications Field Engineer

    2 weeks ago

    Peterborough, Peterborough, United Kingdom Genesis Technology Services Full time

    Job Purpose: The Telecoms Engineer is responsible for assisting with the remote commissioning, and completion of call testing/integration activities to support project delivery.Key Tasks: Assist with the remote commissioning activities on site as per assigned project(s). Complete site call testing/integration activities in accordance with project process and...

  • IT Support Field Engineer

    1 month ago

    Peterborough, Peterborough, United Kingdom lifeline it Full time

    IT Support Field Engineer Borehamwood, Hertfordshire (Field/Office Based covering West End London and Greater London) About UsAt Lifeline IT, our name says it all. We provide a lifeline for organisations. We pride ourselves on our in-depth strategies, truly getting to know each and every customer to give them the IT support and advice they need to get the...

  • IT Support Field Engineer

    4 weeks ago

    Peterborough, Peterborough, United Kingdom lifeline it Full time

    IT Support Field Engineer Borehamwood, Hertfordshire (Field/Office Based covering West End London and Greater London) About UsAt Lifeline IT, our name says it all. We provide a lifeline for organisations. We pride ourselves on our in-depth strategies, truly getting to know each and every customer to give them the IT support and advice they need to get the...

  • Field Compliance Auditor

    2 weeks ago

    Peterborough, Peterborough, United Kingdom Huntress Full time £30,000

    Field Compliance Auditor Up to £30K Hybrid working Permanent A fantastic opportunity that will give the successful candidate the chance to play a pivotal role in ensuring that all business operations adhere to relevant laws, regulations and internal policies. Part of this positions remit will include conducting audits, inspections and investigations to...

  • Field Service Engineer

    2 weeks ago

    Peterborough, Peterborough, United Kingdom Rolls-Royce plc Full time

    The Rolls-Royce Canada team has an exciting opportunity for a Service Engineer – Field Service Representative (FSR). The Service Engineer forms part of the Field Service Team. This opportunity has arisen to join this exciting world class team in providing in field support to our Naval Customers. As an FSR for Rolls-Royce, you will be a proactive,...

  • Field Service Engineer

    2 weeks ago

    Peterborough, Peterborough, United Kingdom Rolls-Royce plc Full time

    The Rolls-Royce Canada team has an exciting opportunity for a Service Engineer – Field Service Representative (FSR). This is a new role will be based out of the Peterborough Ontario site. The Service Engineer forms part of the Field Service Team. This opportunity has arisen to join this exciting world class team in providing in field support to our Naval...

  • Office Administrator

    2 weeks ago

    Peterborough, Peterborough, United Kingdom Onward treatment Full time

    '''Duties'''We are seeking an Office Administrator to join our team. As an Office Administrator, you will be responsible for performing a variety of administrativeTaking new customers details who will need assistance with a replacement vehicle Maintain organized files and records Assist with office organization and cleanliness Assist with administrative...

  • Field Service Engineer

    2 weeks ago

    Peterborough, Peterborough, United Kingdom Page Personnel Sales Full time

    We have been made aware of a global phishing campaign where employees from companies are being impersonated. We are confident that no PageGroup system has been breached. Find out how to protect yourself Client is a customer-focused, globally leading business Competitive salary, bonus and benefits package offered About Our Client "ABB, a leading UK...

  • Us Field Sales Support Executive

    2 weeks ago

    Peterborough, Peterborough, United Kingdom Adecco Full time

    Adecco are looking for an administrative support executive to join a global manufacturer based in Peterborough.You will be responsible for providing comprehensive support to the US field sales team and some of your main responsibilities will include:Generate and process customer quotations Draft configuration drawing templates for initial enquiries Assist...

  • Security Officers

    2 weeks ago

    Peterborough, Peterborough, United Kingdom City Group Recruitment Full time

    Job title: Security OfficersLocation: UppinghamWorking Hours: 1400/1500 hrs - 2300/0000 hrs Monday to Sunday on a rota basisEssential:Driving LicenseSIA badge with more than 6 months till renewalPay Rate: £10:50 Per Hour (+ £2:25 travel Expenses)Our customer is a long established Manned Guarding Provider, starting in 1993. Starting as a small family run...

  • Office Admin

    2 weeks ago

    Peterborough, Peterborough, United Kingdom Realise Finance Ltd Full time

    About usRealise Finance Ltd is a small business in Peterborough. We are professional, agile and professional. We are an award winning practice, with big ambitions. We want to continue to grow and expand with amazing clients, whilst delivery a brilliant service to business' in Peterborough. We are looking for someone to join this environment and effectively...

  • Field Application Engineer

    2 weeks ago

    Peterborough, Peterborough, United Kingdom Codasip Full time

    Job Description Welcome to Codasip We believe Codasip is the most innovative processor solutions company. We take pride in designing and developing cutting-edge, high-performance , and energy-efficient CPU cores from scratch, and our own automated proprietary tools to fully customize them. We give our customers a unique competitive advantage by...

  • Office Administrative Assistant

    2 weeks ago

    Peterborough, Peterborough, United Kingdom TEAMRECRUITMENT LIMITED Full time

    About usWe are professional and agile.Our work environment includes: Modern office setting Food provided'''Job Overview'''We are seeking a highly organized and detail-oriented Office Administrator to join our team. As an Office Administrator, you will be responsible for managing various administrative tasks and ensuring the smooth operation of our office....

  • Compliance Officer

    2 weeks ago

    Peterborough, Peterborough, United Kingdom Law Staff Legal Recruitment Full time

    Enhance Your Career as a Compliance Officer in Cambridgeshire Are you ready to take on a pivotal role in ensuring the integrity of audit and compliance processes within a dynamic legal environment? A prestigious firm in Cambridgeshire is seeking a meticulous and proactive Compliance Officer to uphold the highest standards of regulatory adherence and risk...