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Data Management Officer

4 months ago

Northampton, Northamptonshire, United Kingdom West Northamptonshire Council Full time
Working within our Social Care and Education service area, an opportunity has arisen to play a key role, actively supporting these systems and its data.

In this role, you will ensure that the data is accurate and up to date. You will own your role by providing support and guidance to users, securing the integrity of the data by carrying out daily data processing activities and assist with testing.

You will be part of a team where your ideas for improvements, streamlining etc will be welcomed.

Our benefits

We offer a wide range of benefits to our employees, these include:

  • Generous annual leave entitlement starting at 28 days annual leave per year, 29 days for senior managers (pro rata, depending on how many hours per week you work), plus bank holidays. An additional 5 days, linked to continuous service, and ability to purchase up to 6 weeks additional leave per year.
  • Cycle to Work scheme.
  • Local Government Pension Scheme plus immediate life cover (3 times your annual salary from day one) and ill-health protection.
  • Employee discounts with local and national retailers, days out, finance, health and beauty, travel and eating out plus lots more.
  • Car Lease scheme
  • Payment of professional subscription / membership - If your job description requires that you are registered with or are a member of a professional body, WNC will pay for your professional subscription or membership fees.
  • Employee Assistance Programme - We have an employee support programme run by Health Assured, an independent, external organisation. Health Assured is available for you and your immediate family members, 24 hours a day, 7 days a week, 365 days a year and includes telephone counselling, legal advice, bereavement support and medical information.
  • Ongoing training and development opportunities.
  • A variety of flexible working options to support your work/life balance, including full or part time, term time, 9-day fortnight, etc. (subject to business needs).
  • Our West Ways of Working – We want our workforce to thrive, and we equip our employees with the right technology to support hybrid and collaborative working, on or off site, depending on the role.
  • Making a difference - If you want to use your skills and experience with an organisation that are genuinely invested in making a difference, are committed to improving people's lives, and whose success has a direct impact on the wellbeing of your family, friends and people in your local area, then West Northamptonshire Council is the place for you.

    What will you be doing?
    This is a fantastic opportunity to be a key person within DTI for guidance and advice. Your knowledge and support of the systems and functions will be of great value to the team.

    Supporting – running housekeeping tasks to identify missing/inaccurate data – investigating the root cause, and resolving / correcting the data.

    Testing – you will be an expert user, therefore key in any User Acceptance testing for new and upgraded software, assist in projects.

    Communication – be an effective communicator with users, suppliers and technical teams. Ensuring that SLA's are met and that from the positive relationships built, the users are satisfied with the service received.

    About you
    As a Data Management Officer, you will have a keen eye for attention to detail, proactively identify issues in the data, to ensure data integrity.

    You will be a team player and communicate effectively with colleagues and customers alike. You will be able to influence and negotiate with team members regarding the applications ease of use. Your interpersonal skills will allow you to work under pressure, prioritise efficiently and meet deadlines.

    About us

    At West Northants Council, it's about our people. People who thrive with ambition, bubble with new ideas, demand better ways of working, caring about every detail, and who never shy away from a challenge. Our culture is a gateway for new experiences. A place to forge new opportunities. To empower you in your career and unite you with like-minded people.

    Our vision is 'to make West Northants a great place to live, work, visit and thrive'. We truly stand by this and work hard every day to make this a reality. Our corporate values, THRIVE, stand for: Trust, High Performance, Respect, Innovate and Empower, they underpin everything we do and how we deliver services.

    Hear more from our Chief Executive, Anna Earnshaw, about what it's like to work at West Northants Council

    We are committed to ensuring diversity, equality, equity, and inclusion is woven into the fabric of WNC and everything we do, to enable all colleagues to develop and maximize their full potential. We are a disability confident employer, a member of the Armed Forces Covenant, and a Care Leaver Covenant partner

    The following film was created by us to communicate our intentions - watch WNC colleagues explain what DEI means to us.

    If you need additional support or reasonable adjustments during the application process, including needing the job description in another format or language, please email for support.

    West Northants Council, where careers thrive.