Service Charge Officer in Newtown

2 months ago


Newtown, Powys, United Kingdom Barcud Full time

37 Hours, Full Time, Permanent

Newtown, Aberystwyth or Lampeter

Close Date: 1 May 2024

Overall Job Purpose:

Support the Finance function, in the delivery of Barcud s Service Charge services that to enable Barcud to meet its business objectives and the needs of internal and external stakeholders.

Key Responsibilities

Service Charge:

  • Assist in delivering a high-quality Service Charge service that is in accordance with procedures, regulations and best practice as well as effectively meets the needs of Barcud s tenants, leaseholders and owner occupiers.
  • Be responsible for the financial administration of service charges and debtors. Including the appropriate raising or purchase orders.
  • Have an integral role in the annual calculation of the Service Charges payable to Barcud from the Association s portfolio.
  • Have an integral role in the calculation of Service Charges on new developments, ensuring that all relevant staff are made aware.
  • Provide a responsive, customer-focused, service charge administration service to tenants, residents and colleagues.
  • Assist in the day to day running of the Service Charge module.
  • Assist in the investigation to Service Charge queries received from residents and respond accordingly.
  • Arrange residents meetings and forums, explaining Service Charge calculations and attend as required.
  • Assist with Finance matters relating to leaseholders.
  • Assist in the monitoring the receipt of Service Charges, identifying arrears and problems.
  • Input data into spreadsheets and software packages as necessary, including the Service Charge spreadsheet system as well as the in-house financial and debtor ledger systems.
  • Be responsible for raising debtor invoicing for sundry debts and assist in the collection thereof ensuring documentary evidence is maintained at each stage.
  • Ensure the correct and timely inputting of rental income, investigating unallocated bank receipts with colleagues as appropriate.
  • Support the Finance function in the delivery of team objectives and the wider Finance service.


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