Home Care Assistant

2 days ago

Stockport, Stockport, United Kingdom findajob.dwp Full time
Job Description.

Purpose of role


To support service users with all aspects of their day-to-day living, so they can enjoy the best possible quality of life.

Providing care and support is both a challenging and rewarding experience. You will mostly work alone with the service user in their home. Compassion, good communication skills, and a calm and caring manner are essential for this important role in our company

Key Responsibility

Safely provide compassionate care and support that is centered on the individual needs and wishes of each service user. Respect service users' choices and always promote their dignity.

You may be the only person the service user sees over a period; it is therefore essential to report any changes or causes for concern to your line manager promptly.

You need to be clear about when to seek help and advice to keep service users safe and promote their well-being.

Duties

Care and support

Give non-discriminatory care and support that values the diverse and unique qualities of each service user. See the whole person and not merely a list of care needs. Carefully listen and observe how service users prefer their care and support to be delivered on a day-to-day basis. Help them make their own decisions and to be as independent as possible.

Follow instructions in the care and support plan which has been agreed with each service user

This may include:

  • All aspects of personal care
o Showering and bathing
o Dressing and grooming
o Toileting and continence care
o Teeth and dentures

  • Taking medicines
o Encouraging, reminding; assisting and giving medicines
o Ordering and collecting prescriptions
o Returning unwanted medicines to the pharmacy for safe disposal

  • Eating and drinking
o Helping the service user to plan what to eat and drink
o Gentle encouragement and help to eat and drink well
o Shopping, preparing, and serving food and drinks
o Clearing the table, washing up and keeping the kitchen area clean and tidy.
o Agreeing with the service user how to store food safely and dispose of out-of-date produce

  • Safely using aids and personal equipment in a manner that respects the dignity of service users. For example
o Standing and walking frames
o Wheelchairs, manual and electric hoists
o Sliding sheets and moving boards
o Hearing aids and other physical aids

  • Housework
o Washing floors, vacuuming, and sweeping
o Laundry and ironing, making beds and changing the linen
o Dusting and general tidying

  • Social and physical activities or mental stimulation such as
o Answering the door and greeting visitors
o Answering emergency bells and the telephone
o Writing cards and letters or emails
o Taking a service user out shopping, to see their friends or to other activities
o Hobbies and recreations such as reading, photo albums, games, etc.

  • Supporting a service user through temporary and terminal illness, including
o End of life care
o Hospital appointments
o Liaising with community health support and families

Recording and reporting

  • Record and report all relevant service user information including
o The care and support that you provide and assistance with medicines
o Changes to a service user's condition or other concerns
o Faulty equipment or hazards in the home
o Response to emergencies, accidents, and incidents
o Safeguarding matters
o Contact with families or Careers and other professionals
o Other matters as required by Angel Homecare Service procedures

  • Keep all information about service users and their families secure and confidential
Work well as part of the Angel Homecare Service team.

  • Follow Angel Homecare Service policies, procedures, Employee handbook, and guidance at all times
  • Take part in staff and service user meetings
  • Attend training activities and appraisal and development meetings
This list is not exhaustive and from time to time you may be required to undertake additional duties. We will provide full training in line with regulatory requirements.

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