Support Technician
1 month ago
Support Technician:
Permanent contract
Circa £30k DOE
Company performance related bonus
Death in service
Monday to Thursday 08 00 / Friday 09 00, 1-hour lunch (37.5-hour week)
25 days holiday + bank holiday
THE BUSINESS
Westray Recruitment Group are seeking a Support Technician to join our client who are a family-owned business based in County Durham with over 40 years of experience. The company in question are a specialist renowned for its position as a leading manufacturer and global supplier of bespoke and innovative commercial printing solutions. These products are meticulously crafted in-house and serve a variety of sectors, including transport, medical, and automotive. Currently, the business is experiencing significant growth and continues to push the boundaries within its industry. This is a fantastic opportunity to join a local company with a global presence, where employees and customers are truly at the heart of everything they do.
THE ROLE
The role of the Support Technician will be to provide asset maintenance, manufacturing process improvements, RMA s/product failures and additional activities listed below
- Maintenance of factory equipment and tools as per the maintenance plan
- Troubleshooting and repairing factory equipment and tools (including IT equipment and SMT)
- Coordinating with external support to facilitate the above tasks
- Engaging in continuous improvement projects
- Crafting tools such as jigs and test cables
- Identifying and documenting best practices through work instructions and training guides
- Mapping the product manufacturing flow
- Determining efficient routing and production levels
- Repairing and upgrading products
- Conducting root cause analysis and non-conformance reporting (both internal and customer-based)
- Analysing failure trends and initiating improvement projects
- Prototyping
- Innovating products and processes
- Communicating with external stakeholders
- Attending meetings
- Performing general office and factory duties (e.g., answering phones)
- Qualification in Electronic engineering
- Experience in maintenance and factory operations
- Good listening and communication skills.
- Self-motivated, a flexible attitude.
- Problem solving and want to learn
Please apply for this position and your CV will go direct to our Engineering Consultant Neil Douthwaite who is leading the search. Alternatively, if you have any questions, please get in touch with Neil at Westray Recruitment Group
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