Customer Success Graduate Programme London 2024
1 month ago
Imagine what we can INSPIRE with you.
Moody's empowers people to make better decisions and achieve brighter futures. This is what motivates us to bring out the best in our products and our people. Join us. Forward Together.
Moody's is a developmental culture where we value candidates who are willing to grow. So, if you are excited about this opportunity but don't meet every single requirement, please apply You may be a perfect fit for this role or other open roles. Moody's is a global integrated risk assessment firm that empowers organizations to make better decisions.
At Moody's, we're taking action. We're hiring diverse talent and providing underrepresented groups with equitable opportunities in their careers. We're educating, empowering and elevating our people, and creating a workplace where each person can be their true selves, reach their full potential and thrive on every level. Learn more about our DE&I initiatives, employee development programs and view our annual DE&I Report at
Join us in transforming the world's understanding and management of risk. As part of the Moody's RMS Graduate Program, you'll work with the people, teams, and companies leading the way in climate and catastrophe risk management. You are crucial to our future and we are committed to supporting yours as well.
About the Graduate ProgrammeAs a graduate you'll build a diverse and relevant career platform – learning our business, identifying your career path, and continuing to develop your skills for years to come. Starting in September 2024, you'll join an international cohort of Moody's RMS graduates. You'll begin with a month-long training program, learning from our network of leading developers, scientists, product managers, and customer success practitioners.
Following this, you'll participate in our company rotation program, gaining direct experience across various teams and disciplines. Through your rotations you will enhance your knowledge of our products, how they are built, the companies who use them, and the industries managing catastrophe risk. Your work will span our products and markets, developing technical skills and knowledge, problem-solving skills, and communication skills.
About the teamIn Customer Success, we partner with clients to ensure they extract maximum value from our catastrophe models, data, platform, applications, and services. We are a global, multi-disciplinary team of professionals with a shared passion for helping customers. Our team comprises:
- Model specialists who guide clients in their effective use of our evolving climate and catastrophe models and data.
- Software specialists who help clients leverage our Intelligent Risk platform and applications.
- Client success managers who strategize and drive long-term success.
- Consultants who optimize client workflows, facilitate risk transfer, and explore new uses of our models and data.
As a Graduate in Customer Success: After completing rotations in up to five teams, you'll transition into your first permanent role in January 2026. We'll support your career growth to match your ambitions. Many of our team members began as graduates and have brought their skills to various roles and teams over time.
About youTo succeed as a Customer Success graduate, you should:
- Be motivated by helping others succeed.
- Enjoy solving analytical and technical problems.
- Prioritize impactful outcomes and know when a job is done.
- Communicate effectively verbally, in writing, and in presentations.
- Simplify and apply complex technical or scientific concepts for varied audiences.
- Demonstrate a constant desire to learn new skills and concepts.
- Have an interest in the role of science and technology in understanding and managing risks.
- BS or MS degree in related fields: Mathematics, Engineering, Physics, Statistics, Economics, Earth or Climate Sciences, Computer Sciences, Software, IT, Risk Management, Insurance.
- Fluency in spoken and written English.
Annual base salary gross: £59,500.00 Actual salaries will vary and will be based on various factors, such as candidate's qualifications, skills, and competencies. The salary is one component of Moody's total compensation package for employees. Other rewards and benefits include the following: Medical, Personal Accident, Life Insurance and Time Off.
Moody's is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender expression, gender identity or any other characteristic protected by law.
Candidates for Moody's Corporation may be asked to disclose securities holdings pursuant to Moody's Policy for Securities Trading and the requirements of the position. Employment is contingent upon compliance with the Policy, including remediation of positions in those holdings as necessary.
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