Designer Fragrances Account Manager
3 weeks ago
Job Location: John Lewis, Oxford Street London
Contract type: Permanent Contract, 37.5 hours per week over 5 days
MISSION
As a Fragrance Consultant, you will be sharing your passion for Fragrances and delighting customers with our Brand stories.
As part of the Shiseido Group, you will not only be immersed in the luxurious and sensual world of these beautiful Fragrance houses and receive inspiring training on all of our scents - you join an incredible group network of brands, where developing our people is at the heart of our business.
ABOUT SHISEIDO GROUP
Our mission : Beauty Innovations for a Better World
Founded in 1872 in Japan, Shiseido Group is within the Top 5 leading cosmetics companies in the world and aims to inspire a life of beauty and culture. Operating in 120 countries with 42,000 employees and 70 nationalities, Shiseido offers a unique selection of Skincare, Makeup and Fragrance brands with a projected turnover over £7.0bn in 2022. Celebrating 150 years of heritage in 2022, Shiseido constantly creates high-quality, safe and innovative cosmetics and develop brands deeply loved by people from all over the world, in line with our mission: Beauty Innovations for a Better World. Did you know that Shiseido is the most awarded company in terms of innovation with a record 26 FSCC Awards?
1. Leverage our unique portfolio of Beauty brands across all 3 categories
2. Stay agile and capture new retail opportunities
3. Customer-driven decisions
4. Create a great place to work in Beauty
Our first strength is Make-up, led by NARS, the No 8 brand in the UK market with incredible success globally.
ABOUT DESIGNER FRAGRANCES
MAIN RESPONSIBILITIES
You will relish in the challenge of meeting your sales targets and identifying new opportunities to drive the business as you ensure customers are excited and engaged through creating activity around our Brands. Providing exceptional service and surpassing the expectations of customers will come naturally to you, as will your confidence in establishing meaningful rapport with both customers and store teams. A true ambassador to all of our Brands, you will ensure that they are looking their best at all times.
We will ensure you have all the tools and training you need to drive your account, share our brands with your customer and to be an expert story teller in fragrance. In return we'll expect you to be reaching and exceeding your sales targets, working as part of the team to achieve those counter goals. Your experience in and passion for fragrance will be a great addition to our teams, and you'll have an amazing opportunity to join our beautiful brands and share this passion with our customers.
PROFILE
Demonstrable Retail Management experience Business Management experience Ability to communicate effectively with Area Manager on business performance Ability to drive KPIs and sales targets within the team Excellent communicator Experience in coaching and developing others Alignment with the group's "Trust8" working principles: Think Big, Take Risks, Hands on, Collaborate, Be Open, Act with Integrity, Be Accountable, Applaud Success The benefits you'll love...
30 days holiday, including bank holidays, increasing with service
Generous discretionary commission scheme
Contributory pension scheme - 5% employer contribution
Enhanced parental allowance
Life Assurance up to x2 your salary
Employee referral bonuses
Access to Retail Trust
Annual performance and development reviews so you know your career is going in the right direction
POSITION REFERENCE NUMBER: 13646
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