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Order Processing Specialist

4 months ago


Horsham, West Sussex, United Kingdom Thermo Fisher Full time
Job Title: Order Processing Specialist- Onsite

Position Location: Horsham, West Sussex

When you're part of the team at Thermo Fisher, you'll do important work, like helping customers in finding cures for cancer, protecting the environment or making sure our food is safe. Your work will have real-world impact, and you'll be supported in achieving your career goals.

Job Description Summary:

Under the direction of the Manager Order Processing, to ensure orders are submitted into the Global Project Management System, to ensure internal and external client requirements and specifications are met, to ensure orders are prioritized appropriately.

Understand the impact of non-compliance with standards, policies, processes, and procedures as set out within GPM, FCS SOP's and Health and Safety Policies.

Responsibilities:

Under the direction of the Team Leader of Order Processing, ensures that objectives are achieved to timelines and performance standards.

Responsible for:
  • Proficient use of FCS systems.
  • Adhere to FCS SOP's.
  • Ensure both internal and external client expectations are met.
  • Limited exposure to clients in the presence of other Company representatives.
  • Using FCS Internal Helpdesk system.
  • Maintaining Individual training manual.
  • Ensure timelines are met.
  • Daily consignment summary reports.
  • Maintain housekeeping standards.
  • Maintaining Office supplies.
  • An understanding of Clinical Trials supplies and services that FCS provides.
  • Create and approve orders in GPMS – Ensure that orders and associated paperwork are accurate.
Minimum Qualifications:
  • 5 x GCSE or equivalent experience/qualification (including English and Mathematics).
Preferred Qualifications / Experience:
  • Worked within a GMP environment.
  • Worked within an operational environment.
  • Proficient use of electronic and automated equipment.
  • Microsoft- Excel, Ms Word.
  • Ability to plan and coordinate optimally.
  • Clearly and effectively communicate
  • Written & numerical skills.
  • General admin duties: Filing, photocopy, office housekeeping.
  • Demonstrates and ability to guide and mentor .
  • A high level of accuracy with attention to detail.
  • Ensures training needs are met in a training environment.
  • Discharge any task as recommended by the Manager Order Processing should the business need arise.
About Thermo Fisher Scientific:

Thermo Fisher Scientific Inc. (NYSE: TMO) is the world leader in serving science, with annual revenue of approximately $40 billion. Our Mission is to enable our customers to make the world healthier, cleaner and safer. Whether our customers are accelerating life sciences research, solving complex analytical challenges, growing efficiency in their laboratories, improving patient health through diagnostics or the development and manufacture of life-changing therapies, we are here to support them. Our distributed team of more than 100,000 colleagues delivers an outstanding combination of innovative technologies, purchasing convenience and pharmaceutical services through our industry-leading brands, including Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon and PPD. For more information, please visit