IT Endpoint Systems Engineer

2 weeks ago

Warrington, Warrington, United Kingdom New Balance Full time

Who We Are:

Since 1906, New Balance has empowered people through sport and craftsmanship to create positive change in communities around the world. We innovate fearlessly, guided by our core values and driven by the belief that conventions were meant to be challenged. We foster a culture in which every associate feels welcomed and respected, where leaders and creatives are inspired to shape the world of tomorrow by taking bold action today. At New Balance, We Got Now.

JOB MISSION:

Due to the exponential growth being experienced within the company and region, an opportunity has emerged for an Endpoint Systems Engineer with expertise in MDM (Mobile Device Management), particularly in Intune and Jamf, to join our dynamic team. The ideal candidate will possess in-depth knowledge and hands-on experience in handling endpoint systems, including Zscaler, Microsoft Teams administration, Autopilot, SCCM, and Audio Visual systems. As an Endpoint Systems Engineer, you will play a crucial role in ensuring the stability, security, and optimal performance of our organisation's endpoint infrastructure.

Based in our EMEA Head office in Warrington we offer hybrid working (3 days in office) and flexibility of working hours to accommodate a healthy work-life balance. Occasional travel within Europe will be required for this role.

MAJOR ACCOUNTABILITIES:

  • Design, implement, and maintain endpoint management solutions on mobile device management platforms for corporate and retail environments using Microsoft inTune and Jamf.
  • Lead localised Zscaler policies for remote access and internet security.
  • EMEA Microsoft Teams management, ensuring seamless integration, user provisioning, and troubleshooting with global teams.
  • Develop existing Autopilot solution to streamline device provisioning and deployment.
  • Administer SCCM (System Centre Configuration Manager) for software distribution, patch management, and endpoint compliance.
  • Work with our AV partner to deploy and manage Audio Visual (AV) systems, including conferencing equipment and digital displays across the region.
  • Develop and maintain documentation, policies, and procedures related to endpoint systems management.
  • Provide technical support and troubleshooting assistance to end-users, addressing endpoint-related issues promptly and effectively.
  • Stay abreast of industry trends, best practices, and emerging technologies in endpoint management to enhance the organisation's infrastructure and security posture.
  • Participate in an Agile team.

REQUIREMENTS FOR SUCCESS:

  • Proven experience as an Endpoint Systems Engineer or similar role, with a focus on MDM (Intune, and Jamf).
  • Strong proficiency in managing endpoint systems, including Zscaler, Microsoft Teams, Outlook, Autopilot, SCCM, and Audio Visual technology.
  • Hands-on experience with device provisioning, configuration, and troubleshooting across multiple platforms (Windows, macOS, iOS, Android).
  • Solid understanding of networking principles, security protocols, and endpoint security best practices.
  • Excellent communication skills, with the ability to articulate technical concepts to non-technical stakeholders.
  • Ability to adapt quickly to changing priorities and to manage time, multiple tasks, and deadlines effectively.
  • Strong problem-solving skills and attention to detail.
  • Self-motivated, ability to work as part of a team or alone.
  • Continuous improvement mentality.
  • Experience working within an agile environment is desirable.
  • Travel across EMEA would be expected in this role.

BENEFITS:

  • Discretionary Bonus Opportunity
  • Private Medical Insurance
  • Dental Scheme
  • Pension Scheme
  • Flexible Working Hours
  • Hybrid working (3 days on-site)
  • 25 days Annual Leave per year
  • Life Insurance
  • On Site Gym
  • Employee Discount
  • Employee Referral Scheme
  • Volunteering Opportunities via NB GivesBack
  • Learning & Development Opportunities
  • Flexibility to Work from Anywhere for up to four weeks per year
  • Travel Assistance and Insurance when working abroad
  • Wellbeing and Mental Health Benefit (24/7 Employment Assistance Program & Support)

Equal Opportunity Employer:

New Balance is committed to equality of opportunity for all current and prospective associates regardless of age, disability, race, religion or belief, gender, sexual orientation, pregnancy and maternity, marriage and civil partnership and gender reassignment. We are an equal opportunity employer and support a culture of diversity and inclusion.

If you have not already done so, please let us know if you require any support so we can make the right adjustments and considerations should they be required.

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