Customer Advisor x3

4 weeks ago

Westridge Centre Ryde, United Kingdom Isle of Wight Council Full time

Do you have amazing communication skills and a desire to assist people? Are you enthusiastic when dealing with a variety of enquiries? Would you enjoy working in an environment where no 2 days are the same?

If the phrase 'can do attitude' describes your approach, then we have the ideal opportunity for YOU

The Contact Centre is currently seeking Customer Advisors to join their busy team.

A cheerful personality, offering flexibility and being able to work as part of a team is essential in this environment as well as being able to remain calm when working under pressure.

You will be responsible for resolving a variety of enquiries at the first point of contact across a range of channels including phone, email, and social media.

Other aspects of the role:


• You will be the first point of contact


• Use bespoke and specific systems


• Keep customer contacts updated


• Process payments


• Signpost customers and colleagues


• Manage room bookings and visitor systems

The successful candidate must be able to demonstrate a passion for excellent customer service along with good communication, customer service, telephony, and IT skills. A minimum of 4 GCSE's or equivalent are a must as is customer service experience, and literacy skills and, whilst not essential, knowledge of telephony systems and the Council's CRM system would be desirable.

  • Customer Advisor

    4 weeks ago

    Ryde, United Kingdom Isle of Wight Council Full time

    **Westridge Business Centre, Ryde** **Grade 3-6, £23,114.00 to £25,979.00 per annum pro-rata (actual salary 30hrs £18,741.08 to £21,064.05)** **Vacancy Reference**:2024_842 **Closing Date**:09/05/2024 **Contract Type**: Permanent **Hours**:x2 37 and x1 30 per week **Do you have amazing communication skills and a desire to assist people? Are you...

  • Optical Assistant

    3 days ago

    Ryde, United Kingdom Specsavers Full time

    **Experienced Optical Assistant** **Location: Ryde, Isle Of Wight** **Hours: 37.5 hours per week - Includes weekend working** **- Small friendly team looking for an Experienced Optical Assistant to join the team.** **- Salary dependent on experience** **- Previous Optical experience is essential for this role** **- Progression and development supported...

  • Sales Advisor

    1 month ago

    Bristol (City Centre), United Kingdom Sofa.com Full time

    Sales Advisor - Sofa.com - BristolCompany DescriptionAbout Us:At Sofa.com we believe that everyone deserves great home furnishings and excellent service from people who are passionate about interiors, so that's exactly what we provide. With in-house teams from the design development stage right through to our delivery drivers - we can be sure we're giving...

  • Multibrand (Be Luxe) Beauty Advisor Boots Lakeside

    1 month ago

    Lakeside Shopping Centre, United Kingdom L'Oreal Full time

    **L’Oréal Luxe Multibrand Customer Host Boots Lakeside (30 hours per week)** When you love your work and the people you work with, amazing things happen Freedom to go beyond, that’s the beauty of L’Oréal. Are you passionate about all things beauty? Do you love making people feel amazing? Then we would love to connect with you! You will be a Brand...

  • Financial Advisor

    3 weeks ago

    Bristol (City Centre), United Kingdom St. James’s Place Full time

    Are you an ambitious professional looking to progress your career?St. James’s Place has helped people and businesses achieve their lifelong ambitions through high quality financial advice. SJP support 4,500 talented advisers making us the biggest Wealth Manager in the UK.Operating in London, our largest and top performing practices have further...

  • Corporate Client Coordinator

    1 week ago

    Bristol (City Centre), United Kingdom Flair for Recruitment Full time

    Are you a driven, diligent individual with a proactive attitude? Do you have excellent customer service experience? Our client, a leading provider of Group Insurance, is looking for a Corporate Client Coordinator to join their Bristol team.Your responsibilities will include: Undertake responsibility for end-to-end process of tasksEnsure knowledge of...

  • Group Tax Manager

    2 weeks ago

    Bristol (City Centre), United Kingdom Artis Recruitment Full time

    Are you a corporation tax professional looking for a new and varied industry based group tax role? Do you enjoy tax projects and investigating / resolving legacy tax accounting issues? If so we have a really interesting role for a corporation tax professional to add real value and take overall responsibility for UK and overseas taxation compliance. This...