Head of Commercial

Found in: beBee jobs GB - 2 weeks ago


London, Greater London, United Kingdom Sainsbury UK Full time
Location - This is a hybrid role with a requirement to attend our Holborn, London office approx. 1-2 times per month

Why join us

This is a hugely exciting time for our point of sale Payments business within our Argos Financial Services, as we look to improve the financial services offered to customers and drive significant growth.


This role will play a vital part in how we achieve that.

You will have accountability for driving the commercial and customer agenda, focussing on the overall performance and effectiveness of our propositions and initiatives.

You will lead engagements with stakeholders across the business, provide strategic insights and leadership as well as driving understanding of performance and strategy through governance and decision-making forums.

We foster a highly commercial and customer-focused environment, where you will have the chance to work autonomously and contribute to the continuous improvement of our payment propositions.

Join us and be part of a team that values openness, inclusivity, and a strong performance culture, where you can make a difference and reach your full potential.


What you'll do

Your role will be crucial in understanding the overall performance and effectiveness of Payments propositions, activity and planned initiatives.

You'll be responsible for creating and maintaining a view of Payments profitability and you'll provide insights to inform optimisation.

Additionally, you will monitor and analyse total performance relative to budget and key performance indicators, leading the creation of reporting and presentations to support governance and stakeholder engagements.

You will play a key role in engaging with stakeholders to translate retail strategies and priorities into Payments initiatives, representing Payments in governance forums as required.


Furthermore, you will own the Payments customer agenda across conduct, outcomes and consumer duty.

Collaboration across the Argos / General Merchandising Retail business, Payments propositions teams, finance, credit risk and several other teams will be essential to align on commercial analysis and success.


Who you are

You are a highly experienced and commercially minded leader within the retail or financial services sector.

With a track record of success in senior leadership roles, you possess excellent problem-solving skills and a strong customer instinct.

Your exceptional written and verbal communication skills enable you to create concise strategy and performance reports for all levels, including board-level engagements, and effectively communicate with impact and influence.

With a focus on the big picture and strategic insights, you autonomously make decisions when deputising for the Director of Payments and Strategy.

You will foster strong leadership, developing talent within the team, and drive a positive and inclusive culture across the organisation.

You demonstrate accountability, continuous improvement, and the ability to inspire and engage others at all levels, while always prioritising the interests of customers and treating them fairly.


Please note this role may close early if a suitable candidate is located.

#LI-MY1
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