Saint Laurent

4 weeks ago

London, Greater London, United Kingdom SAINT LAURENT Full time
ROLE

As the Store Administrator, you will provide fundamental back office support and set best practice for the store team. From the co-ordination and organisation of merchandise flow management, to administrative and client after-sales support, your role within the store is key to creating an efficient and effective environment, as well as delivering a memorable client experience.

MISSION

Provide excellent customer and after-sales serviceDrive and maintain optimal use of the client databaseContinuously develop strong product knowledge and an understanding of current trends, in order to advise clients accordinglyResponsible for before and after sales process for store and clients stock; in particular, AX process, shipment and transferAbility to build and maintain strong working relationships with clients, colleagues and all members of managementParticipate in maintaining a positive work environmentSupport with the organisation of ad-hoc projectsGuarantee excellent customer experienceManage and facilitate the client after sales service processPlay an active role in ensuring the store atmosphere upholds brand imageSupport store management in all the store process compliance and follow-upManage the product repair/after care processAdhere to and follow -up on all Company Policies & Operational ProceduresReview and adapt back office processes to ensure efficiency and effectivenessPROFILE

At least 2 successful years of experience in a retail and/or back office environmentHigh attention to detail, priority management and organizational skillsExcellent interpersonal skillsAdaptable, responsive and team orientatedHighly competent using Word and ExcelProduct and Fashion sensitivitySaint Laurent is committed to building a diverse workforce. We believe diversity in all its forms - gender, age, nationality, culture, religious beliefs and sexual orientation - enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer we welcome and consider applications from all qualified candidates

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