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Client Advisor

4 months ago

Leeds, Leeds, United Kingdom Marsh Full time

The company: Marsh

Marsh is a leader in insurance broking and innovative risk management solutions, we help clients succeed by defining, designing, and delivering innovative industry-specific solutions that help them effectively manage risk with over 35,000 colleagues operating in more than 130 countries.

The Role: Client Advisor (Account Handler) – Credit Specialities

We have a fantastic opportunity for a Client Advisor (Account Handler) to join a successful team focussed within the Credit Specialities market based in our Leeds offices.

Credit Specialities, a division of Marsh Speciality, focused on credit and political risk insurance, for a wide range of middle market clients.

This role could suit either someone with previous insurance experience, whether that be within a commercial insurance, general insurance or other insurance related background looking for a unique new opportunity within a niche market or even a driven Economics Graduate/School leaver looking to start a career within insurance working for a Global Leader within this field as full training will be provided.

What can you expect?

  • An opportunity to join an established and client focused broking team and to work on a variety of niche insurance policies
  • Full on the job training
  • A platform to build on existing knowledge and an opportunity to learn new skills in a continuous improvement environment
  • To build and maintain an excellent rapport with our clients, providers and colleagues across the Group

What you will be rewarded with?

  • We offer competitive salaries and comprehensive benefits.
  • Long term training and career progression
  • We also offer support programmes including: health & welfare, tuition assistance, pension, employee assistance program, employee network groups and volunteer opportunities.
  • A career in an industry you didn't know existed

We will rely on you to:

  • Assist the Client Executive team with the daily servicing of our clients and with the renewal process. Task to include but not limited to:
  • Managing credit limit requirements for our clients via the various insurer on-line portals and speaking directly with the insurers
  • Providing our clients with support and guidance to ensure they adhere to their policy terms and conditions, e.g. reporting overdue invoices, making claims on time etc;
  • Administer any action logs, ensuring tasks are actioned in a timely fashion, monitored and followed to their completion
  • Preparation of pre-renewal submission data
  • Support the Client Executive in client meetings, produce the minutes and manage any resulting action points
  • Actively build relationships across Marsh and with external stakeholders
  • Adhere to business processes, systems and procedures at all times

What you need to have:

  • Excellent organisational skills and attention to detail with the ability to manage multiple tasks simultaneously.
  • Proficiency in Microsoft Office Applications.
  • Strong written and verbal communication skills.
  • The ability to build, manage and develop relationships.

What makes you stand out?:

  • Experience within niche markets an advantage.
  • Economics degree
  • Previous Broking/Insurance experience

MARSH

Marsh is the world's leading insurance broker and risk adviser. With over 35,000 colleagues operating in more than 130 countries, Marsh serves commercial and individual clients with data driven risk solutions and advisory services. Marsh is a business of Marsh & McLennan Companies (NYSE: MMC), the leading global professional services firm in the areas of risk, strategy and people. With annual revenue approaching US $17 billion and 76,000 colleagues worldwide, MMC helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses: Marsh, Guy Carpenter, Mercer, and Oliver Wyman. Follow Marsh on Twitter @MarshGlobal; LinkedIn; Facebook; and YouTube, or subscribe to BRINK.

Marsh and McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people regardless of their sex/gender, marital or parental status, ethnic origin, nationality, age, background, disability, sexual orientation, and gender identity.