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Job summary
This role will involve producing all meals and dishes for patients, staff & visitors within the hospital including any dietary requirements, providing and receiving menu related information (including any menu changes), communicate dietary information to colleagues, patients or restaurant customers as necessary.
Preparing and serving foods as detailed by way of menus and to comply with instruction on portion control, presentation and recording of information pertaining to the service as may be required by Trust Policy
Preparing/cooking with patient meal service and service in the Caf as required during busy periods.
Continuing to develop skills required for the preparation of food to deadlines including use of knife skills in butchering and filleting
Assisting with training of Catering and Food Services Assistants. To provide technical advice and guideline to new starters. Also demonstrate own duties to less experienced staff also providing day to day supervision.
Main duties of the jobYou will be required to:
- Provide general non clinical catering advice to patients or customers. Deal with customer and patient queries and complaints as necessary.
- Project a friendly and professional attitude to all customers using the services and to demonstrate product and facility knowledge when enquiries are made.
- Ensure safe use of equipment by self and other catering staff and lift any kitchen equipment and food stuff as necessary. Report any faults and keep documented audit trail.
- Maintain a clean and safe working environment at all times implementing a policy of 'clean as you go'.
- Maintain the highest standards of personal hygiene, hygiene, cleanliness and maintenance within the facility as detailed within the Policies and procedures document.
- Ensure all incidents of Accidents at Work, breaches of security, Pest Infestation, potential Health Risks and Abuse are reported using the procedures as detailed by Trust Policy.
Maidstone and Tunbridge Wells NHS Trust is a large acute hospital Trust in the county of Kent.
The Trust provides a full range of general hospital services and some areas of specialist complex care to around 760,000 people living in the south part of West Kent and the north part of East Sussex.
The Trust's core catchment areas are Maidstone and Tunbridge Wells and their surrounding boroughs. We work from two main clinical sites: Maidstone Hospital and Tunbridge Wells Hospital at Pembury. Tunbridge Wells Hospital opened in 2011 and provides single rooms with en-suites for all in-patients - the first of its kind in the country.
We employ more than 7,000 full and part-time staff in a huge range of clinical and non-clinical roles across both of our hospital sites.
Job description
Job responsibilities
Once your pre-employment checks have been completed you will be contacted by Recruitment to arrange your start date which will be in line with one of our Corporate Inductions.
Please note that appointment to this post will be subject to a satisfactory Disclosure & Barring Service Check at Standard Level. (Enhanced level now includes regulated checks against vulnerable adults and children)
At MTW, we seek to develop a culture where everyone can reach their full potential with opportunities to grow and develop their career. We recognise and value the unique contributions that each of our staff bring, delivering the best quality care and service to our patients. We are committed to being a diverse employer and strive to reflect everyone in our local communities. We welcome applications from people of diverse backgrounds, perspectives and experiences and celebrate the diversity of thought, viewpoints and ideas that will make our Trust the best place to work.
We support our staff with disabilities to ensure they have the adjustments they need to be the best they can be in the workplace. Collaborating with Access to Work means that our staff are assessed by experts in the workplace and we ensure that their recommendations are implemented as quickly as possible. You can find out more here: Access to Work: get support if you have a disability or health condition: What Access to Work is - GOV.UK )
Interview Date: TBC
Person Specification
Qualifications
Essential
- NVQ Level 2 in Food Hygiene or equivalent experience
- Good general education
- Basic Health and Safety
- Food Production Qualifications, City and Guilds 7061/12 / NVQ Level 2
- NVQ Level 3 Food Hygiene Certificate
- NVQ Level 3 Supervision
- Group Training Techniques Certificate.
Essential
- Relevant experience of working in a similar food preparation environment
- Experience of preparing, altering and costings menus
- Experience of working within a team environment
- Ability to manage a diverse environment focusing on patient/customer service
- Previous experience in dealing with the public.
- Previous supervisory experience in leading a team
- Previous experience of training chefs
- Previous NHS experience.
- Dealing with customer queries/ feedback
Essential
- Good culinary skills
- Good organisational and time management skills
- Decision making skills
- Good understanding of all food hygiene, health and safety and COSHH
- Stock management and ordering skills
- Experience of supervising staff
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Maidstone and Tunbridge Wells NHS Trust
AddressMaidstone Hospital
Hermitage Lane
Maidstone
ME16 9QQ
Employer's website
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For questions about the job, contact:
Catering Manager
Matthew Hitchcock
Date posted
20 May 2024
Pay schemeAgenda for change
BandBand 3
Salary£22,816 to £24,336 a year per annum pro rata
ContractPermanent
Working patternFull-time
Reference numberT3
Job locationsMaidstone Hospital
Hermitage Lane
Maidstone
ME16 9QQ
Supporting documents
Privacy notice
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