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Relationship Director

3 months ago


Oxford, Oxfordshire, United Kingdom Barclays UK Full time
Join Barclays as a Relationship Director

Join us at Barclays as a Relationship Director working within the Mid Corporate team. In the UK Mid Corporate Coverage business area of Corporate Banking, we seek to understand our clients' objectives, opportunities, and challenges, and work with them to achieve their business ambitions.

In this role, you will effectively manage, develop, and grow a portfolio of approximately 40 customers, each with a turnover of between £6.5 and £50m or having debt requirements in excess of £1m through excellent customer service and deepening relationships.

Purpose of the Role

To establish and nurture profitable partnerships with corporate clients. It's the bridge between the bank's offerings and clients' needs, ensuring mutual benefit and long-term success.

Accountabilities
  • Management of client relationships to identify the client's financial goals, challenges, and risk tolerance to support the analysis of data obtained from various sources, including the investment portfolio and cash flow, to identify trends, insights, areas for improvement, and additional services to support client needs.
  • Research and understanding of the client's industry trends, regulatory landscape, and competitive environment to inform strategic recommendations.
  • Design of customised solutions that address the client's specific needs and objectives, incorporating a range of products and services from the bank's portfolio.
  • Communication of the value proposition of proposed solutions, justification of recommendations, and negotiation of terms that are beneficial for both the client and the bank.
  • Provision of guidance to clients to support their financial decisions, risk management, and wealth management strategies, and updates on market trends to ensure a positive and continuous relationship.
  • Assessment of financial, legal, and operational risks associated with client relationships, and implementation of measures to minimise potential losses.
  • Documentation of all client interactions, transactions, and agreements to ensure transparency and auditability, and communicate findings effectively to support product development, service offerings, and the overall bank strategy.
  • Monitoring of client satisfaction, revenue generated, and other relevant metrics to evaluate the effectiveness of relationship management efforts.
  • Execution of market research and analysis to support the identification of potential new opportunities, market trends, and customer needs, to develop strategies for business growth.

    Vice President Expectations
    • Advise key stakeholders, including functional leadership teams and senior management, on functional and cross-functional areas of impact and alignment.
    • Manage and mitigate risks through assessment, in support of the control and governance agenda.
    • Demonstrate leadership and accountability for managing risk and strengthening controls in relation to the work your team does.
    • Demonstrate comprehensive understanding of the organisation functions to contribute to achieving the goals of the business.
    • Collaborate with other areas of work, for business-aligned support areas to keep up to speed with business activity and the business strategies.
    • Create solutions based on sophisticated analytical thought comparing and selecting complex alternatives. In-depth analysis with interpretative thinking will be required to define problems and develop innovative solutions.
    • Adopt and include the outcomes of extensive research in problem-solving processes.
    • Seek out, build, and maintain trusting relationships and partnerships with internal and external stakeholders in order to accomplish key business objectives, using influencing and negotiating skills to achieve outcomes.

      All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence, and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge, and Drive – the operating manual for how we behave.

      This role is based in Oxford. Please be aware that Barclays is required by law to confirm that you have the Legal Right to Work in any role that you apply for. If you currently hold a work visa sponsored by Barclays, or would require sponsorship, you must declare this as part of your application. Sponsored visas are role and entity-specific and any changes must be reviewed. Ensure you are working on the correct visa at all times. Failure to accurately disclose your visa status or Legal Right to Work may result in your application or any employment offer being withdrawn at any time.