Groups and Events Executive-Aloft London Excel

3 weeks ago

London, Greater London, United Kingdom Marriott International Full time
Job Number
Job Category Sales & Marketing
Location Aloft London Excel, One Eastern Gateway Royal Victoria Dock, London, London, United Kingdom VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-Management

POSITION SUMMARY
Contact appropriate individual or department (e.g., Sales, Data Administration, Accounting) as necessary to resolve guest calls, requests, or problems. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott, including up-selling. Determine and give complimentaries to guests as gifts for their patronage (e.g., rewards points, show tickets, gift certificates). Promote awareness of brand image internally and externally. Process requests for redeeming Marriott Rewards points. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Enter Marriott Rewards information into appropriate software when taking guest reservations. Answer, record, and process all guest calls, requests, questions, or concerns. Perform general office duties to support Sales & Marketing (e.g., filing, sending emails, typing, faxing).

Assist management in training and motivating employees; serve as a role model.

Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.

Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; thank guests with genuine appreciation.

Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette.

Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees.

Monitor the performance of others to ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

Education:
High school diploma or G.E.D. equivalent.

Related Work Experience:
At least 2-years of related work experience.

Supervisory Experience:
No supervisory experience.

License or Certification:
None

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture.

We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

At Aloft, we aren't your typical hotel-but we aren't too cool for school either. We're here to be our guests' launching and landing pad.

Whether they are taking their dog for a walk and coming back for a drink, wrapping up a day of meetings with coworkers, or they're in town to see family, friends, or their favorite band, we offer a hub for connection to others and the area around them, with modern design and personality to boot.

We're looking for confident self-expressers who aren't afraid to draw outside the lines.

If you are someone who gets excited about the possibilities to connect with others, then Aloft Hotels is the place for you.

In joining Aloft Hotels, you join a portfolio of brands with Marriott International.

Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

  • Groups and Events Executive-Aloft London Excel

    4 weeks ago

    London, Greater London, United Kingdom Marriott Full time

    Job Number Job Category Sales & MarketingLocation Aloft London Excel, One Eastern Gateway Royal Victoria Dock, London, London, United KingdomSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYContact appropriate individual or department (e.g., Sales, Data Administration, Accounting) as necessary to resolve guest...

  • Receptionist - Aloft London Excel

    1 week ago

    London, Greater London, United Kingdom Marriott Full time

    Job Number Job Category Rooms & Guest Services OperationsLocation Aloft London Excel, One Eastern Gateway Royal Victoria Dock, London, London, United KingdomSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYOur jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and...

  • Receptionist - Aloft London Excel

    4 days ago

    London, Greater London, United Kingdom Marriott International Full time

    Job Number Job Category Rooms & Guest Services OperationsLocation Aloft London Excel, One Eastern Gateway Royal Victoria Dock, London, London, United Kingdom VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYOur jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to...

  • Senior Events Manager

    4 weeks ago

    London, Greater London, United Kingdom Marriott International Full time

    Job Number Job Category Event ManagementLocation Aloft London Excel, One Eastern Gateway Royal Victoria Dock, London, London, United Kingdom VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYResponsible for preparing all event documentation and coordinates with Sales, property departments and customer to ensure...

  • Senior Events Manager

    4 weeks ago

    London, Greater London, United Kingdom Marriott Full time

    Job Number Job Category Event ManagementLocation Aloft London Excel, One Eastern Gateway Royal Victoria Dock, London, London, United KingdomSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYResponsible for preparing all event documentation and coordinates with Sales, property departments and customer to ensure consistent,...

  • Events Officer

    1 day ago

    London, Greater London, United Kingdom London Borough of Richmond upon Thames and London Borough of Wandsworth Full time

    Events OfficerWandsworth Council is a dynamic local authority in London, committed to delivering excellent services and making a positive impact on our diverse community. We are looking for a talented Events Officer to join our team and help us effectively communicate our initiatives, engage residents, and drive positive change in the borough. Check out the...

  • Corporate Events Manager

    1 day ago

    London, Greater London, United Kingdom London Borough of Richmond upon Thames and London Borough of Wandsworth Full time

    Corporate Events ManagerWandsworth Council is a dynamic local authority in London, committed to delivering excellent services and making a positive impact on our diverse community. We are looking for a Corporate Events Manager to join our team and help us effectively communicate our initiatives, engage residents, and drive positive change in the borough....

  • Sales Manager

    3 weeks ago

    London, Greater London, United Kingdom Marriott International Full time

    Job Number Job Category Sales & MarketingLocation Aloft London Excel, One Eastern Gateway Royal Victoria Dock, London, London, United Kingdom VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYThe position is accountable for proactively soliciting and handling sales opportunities. Ensures business is turned over...

  • Executive Director of Group Operations

    2 weeks ago

    London, Greater London, United Kingdom Look Ahead Care and Support Full time

    Job DescriptionApply below after reading through all the details and supporting information regarding this job opportunity.Gilbert Meher are proud to be partnered withLook Ahead Care and Support in their search for an Executive Director of Group Operations. Look Ahead are a leading provider of specialist care and support services for individuals living with...

  • Events Manager

    1 week ago

    London, Greater London, United Kingdom Goldsmiths, University of London Full time

    What makes Goldsmiths unique?Goldsmiths is a world-renowned university that has a reputation for rigorous and innovative academic work; creativity has long been our hallmark. Academic excellence and imaginative course content combine to make a place where creative minds can thrive.About the DepartmentThe Communications, Marketing and Recruitment (CMR)...

  • Executive Head Chef

    2 weeks ago

    London, Greater London, United Kingdom Conrad London St. James Full time

    WELCOME TO A WORLD OF OPPORTUNITIES AT THE WORLD'S #1 BEST WORKPLACE, AWARDED BY GREAT PLACE TO WORK & FORTUNE. Conrad London St James is one of Hilton's three global luxury brands and reflects the bold, inspired and personalised service we offer our guests. The hotel is renowned for its excellent service and is in the top 5% of hotels in London and the Top...

  • Group Reporting Acountant

    1 month ago

    London, Greater London, United Kingdom Executive Talent Solutions Full time

    Executive Talent Solutions are working with a leading hotel group to recruit an experienced Group Reporting Accountant. The business is a developer and operator of luxury international hotels and has been growing rapidly over the past 5 years. This growth has created a new position as Group Accountant. The successful Group Reporting Accountant will be...

  • Chef de Partie

    3 weeks ago

    London, Greater London, United Kingdom Marriott International Full time

    Job Number Job Category Food and Beverage & CulinaryLocation Aloft London Excel, One Eastern Gateway Royal Victoria Dock, London, London, United Kingdom VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYPrepare special meals or substitute items. Regulate temperature of ovens, broilers, grills, and...

  • Demi CDP

    2 weeks ago

    London, Greater London, United Kingdom Marriott Full time

    Job Number Job Category Food and Beverage & CulinaryLocation Aloft London Excel, One Eastern Gateway Royal Victoria Dock, London, London, United KingdomSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYPrepare ingredients for cooking, including portioning, chopping, and storing food. Wash and peel fresh fruits and...

  • Casual F&B Talent

    4 days ago

    London, Greater London, United Kingdom Marriott Full time

    Job Number Job Category Food and Beverage & CulinaryLocation Aloft London Excel, One Eastern Gateway Royal Victoria Dock, London, London, United KingdomSchedule Part-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYOur jobs aren't just about putting food on the table that our guests will enjoy until they ask for their bill....

  • Casual F&B Talent

    3 days ago

    London, Greater London, United Kingdom Marriott International Full time

    Job Number Job Category Food and Beverage & CulinaryLocation Aloft London Excel, One Eastern Gateway Royal Victoria Dock, London, London, United Kingdom VIEW ON MAP Schedule Part-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYOur jobs aren't just about putting food on the table that our guests will enjoy until they ask for...

  • Demi CDP

    1 week ago

    London, Greater London, United Kingdom Marriott International Full time

    Job Number Job Category Food and Beverage & CulinaryLocation Aloft London Excel, One Eastern Gateway Royal Victoria Dock, London, London, United Kingdom VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYPrepare ingredients for cooking, including portioning, chopping, and storing food. Wash and peel...

  • Chef de Partie

    4 days ago

    London, Greater London, United Kingdom Marriott International Full time

    Job Number Job Category Food and Beverage & CulinaryLocation Aloft London Excel, One Eastern Gateway Royal Victoria Dock, London, London, United Kingdom VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYPrepare special meals or substitute items. Regulate temperature of ovens, broilers, grills, and...

  • Event Coordinator

    2 weeks ago

    London, Greater London, United Kingdom JR United Kingdom Full time

    Event CoordinatorSits in a global events teamHybrid working – 3 from homeOne of the US law firms is looking for an Events Coordinator for their London office. It sits in the global events team and will see you supporting on events for Europe. This hands on role will work alongside an Events Specialist on a range of events.This is a fantastic opportunity...

  • Telesales Executive in London)

    3 weeks ago

    London, Greater London, United Kingdom PRS Recruitment Services Full time

    Telesales Executive - B2B in the recruitment sector - OTE £50,000++ Salary Range £27,500 to £32,000 We are looking for an experienced, passionate, driven & ambitious Telesales Executive to join our London recruitment team. The PRS Group of companies specialise in supplying contingent and managed recruitment services to the UK infra-structure and the...