Catering Manager

3 days ago

Godalming, Surrey, United Kingdom Chartwells - Main Full time
Catering Manager - Godalming

We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:Free meals on dutyFree onsite parking (EV Charges onsite)Contributory pension schemeGrow your career with our Career Pathways and MyLearning programmesQuick access for you and your immediate family to a Digital GP, and wider healthcare benefitsExclusive travel discounts with TUI, Expedia, and many moreSave money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many moreUp to 44% off cinema tickets to enjoy your favourite blockbusterReceive cash rewards every time you spend and use them on a wide range of brandsUn-wind with us with free wellness, mindfulness and exercise classesYou can share all discounts and offers with your friends and familiesWorking 5 out of 7 days (flexibility required for functions and events)
What you'll be doing: We have an exciting opportunity for a Duty Manager. The key purpose of this role is; To supervise the performance of frontline catering team members. To ensure all tasks associated with food production, front and back of house services and any general support required with due regard to all Health & Safety and Food Safety regulations are carried out. Where necessary ensure frontline teams perform all general duties to support the efficient running of a contract or unit in line with contractual requirements. This is a fantastic opportunity for an inspirational and enthusiastic Hospitality Duty Manager to make a name for themselves within the food service industry. In return we offer support and development to grow within our business alongside a competitive salary.More about the role: To be polite, professional and friendly at all times with customers, clients and colleagues To ensure the highest level of customer care is adhered to at all times To demonstrate a can-do attitude towards individual customer requests and strive to exceed customer expectations To maximise all sales opportunities through selling techniques To accept payment and give change to customers, including operating a till To acquire a good knowledge of all products in order to be able to advise individual customers on their product choice To actively gain customer feedback, passing information gained onto your line manager. To make sure you are aware of, and meet the legal and Company requirements for fire, safety, health and hygiene To report health and safety issues to your line manager, including all accidents and near misses To promote good safety habits and methods of work To serve customers with hot and cold food and beverages on a counter during service times To ensure all displays, counters and seating areas comply with company and statutory health and hygiene requirements To assist in the preparation of hospitality as required To clean all work areas during and after use and remove all waste to the appropriate area To observe and comply with all company and unit procedures relating to cash handling and security, reporting any issues to the catering manager. To maintain temperature records as required and to report any variance To operate machinery as shown and trained to do so, ensuring that the equipment is used safely and in accordance with current regulations and company policies To always look out for opportunities to develop our service As part of our commitment for continuous improvement and innovation, all colleagues are encouraged to seek ways to improve work activities and promote efficiency To prepare, produce and serve food to the brand standard applicable to the site/ unit To make sure you are aware of, and meet the legal and Company requirements for fire, safety, health and hygiene To report health and safety issues to your line manager, including all accidents and near misses To promote good safety habits and methods of work To serve customers with hot and cold food and beverages on a counter during service times To ensure all displays, counters and seating areas comply with company and statutory health and hygiene requirements To assist in the preparation of hospitality as required To clean all work areas during and after use and remove all waste to the appropriate area To observe and comply with all company and unit procedures relating to cash handling and security, reporting any issues to the catering manager. To maintain temperature records as required and to report any variance To operate machinery as shown and trained to do so, ensuring that the equipment is used safely and in accordance with current regulations and company policies Who you are: Previous experience supervising frontline teams within a similar environment Good communication skills in order to be able to liaise with a wide range of team members and customers within your work environment Able to comply with legislation and follow all rules and regulation laid down in the staff handbook and unit policy statements, with regard to uniform, personal hygiene, health and safety Criminal Records Bureau security checks required where applicable in accordance with Employment Law and Legislation Customer service focused Team player and can-do attitude Takes pride in personal appearance and hygiene Self motivated and able to use own initiative Ability to work under pressure whilst maintaining a positive attitude About UsAs part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.Job Reference: com/0207/ / /R/SUCompass Group UK&I wants everyone in our business to feel able to be themselves at work and to have an equal opportunity to progress their career. We want to create a culture where we respect and embrace everyone's talents, beliefs, backgrounds, and abilities. Where our colleagues feel valued, can reach their full potential, and thrive - Diversity is Our Strength

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