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Table Gaming Operations Manager

4 months ago

Leicester, Leicester, United Kingdom Grosvenor Casinos Full time
Table Gaming Operations Manager - Leicester

Company Description

We're Grosvenor Casinos. Our venues sit at the heart of our communities, offering a safe space for people to play table games, have fun on our slots or relax with friends and enjoy our fabulous food, drink and entertainment.

We're on an exciting journey of growth and it's the ideal time to join us. More than ever, we're investing in our Venues and our people to ensure we have the best entertainment offering and the best people in the right places.
Job Description

Do you have an exceptional knowledge of all UK gaming activities and proven success in achieving sales and yield targets within a casino environment?

If yes - you'll want to read on...

Our Leicester Casino have an exciting new opportunity for an experienced Table Gaming Manager to support the General Manager and be responsible for all table gaming and Poker activities in the Casino, running an efficient and effective Gaming Operation that delivers on all key Gaming metrics.

As our Table Gaming Manager, you will:

Lead, support and develop the Gaming team to deliver an effective Gaming Operation.Utilise Tangam Management software and consult with central teams to drive performance.Ensure resource planning of Gaming team to meet operational demandEnsure effective training, development, and motivation of the gaming teamDriving customer service standards within the Gaming teamMaximising the venues profitability, by managing effective and efficient gaming operationsBe accountable for the smooth running of each casino shift and take decisions in the absence of the GM.Conducting effective daily management of all the aspects of the casino gaming operation, this includes Poker if applicable.Driving customer service standards for the gaming team, identifying customer needs, and acting on customer satisfaction feedbackDeliver Grosvenor gaming yields, handle growth whilst ensuring margin efficiency. Deliver Poker growth if applicable.Be responsible for analysis of table data, maintain an efficient, profitable gaming operation.Support and consult with the Customer Verifications teams to ensure sufficient levels of due diligence in place for eligible customers. #LI-GB1 #LI-Onsite
Qualifications

Outside of being a current PML License holder with experience in UK Gaming, you will be able to demonstrate previous success in achieving sales and yield targets. As you'll be managing a team; you'll have a proven record and ability to lead a team of people and communicate the standards and targets for a successful casino. Apply now or reach out to to find out more...

Additional Information

Competitive Salary: We value your contributions and offer a competitive salary that recognises your hard work and dedication.Fantastic Rewards Package: Beyond a competitive salary, our reward package includes a range of benefits, bonuses, and perks to ensure your job is both fulfilling and rewarding. Induction for Success: Your success is our priority. We provide a comprehensive induction program, thoughtfully designed to familiarise you with our Grosvenor values and culture, ensuring you are well-prepared for your role.Learning and Development: You'll have the opportunity to learn and grow with the guidance of experienced industry professionals, using your unique flare and style to become a driving force of our team's success.Exciting Project Work: Get involved in exciting project work that will allow you to make a meaningful impact on our business. Your fresh ideas and contributions will be valued.People-Focused Culture: Grosvenor is all about its people. Our supportive and nurturing work environment ensures you have the tools you need to thrive.High-Performing Culture: Join a team that embraces high performance. We set the bar high and help you reach your full potential.Emphasis on Growth: At Grosvenor, growth is not just a word; it's a commitment. We foster your individual and team growth to help you succeed and excel.

Don't miss out on the opportunity to join a people-focused business, offering a high-performing culture where you and your team can work, win, and grow together.

The Rank Group are committed to being an inclusive employer, ensuring that we better understand and meet the needs and requirements of our candidates and customers. We aim to do this by facilitating fair and equal access to our services. If you require a reasonable adjustment to be made, please reach out to let us know ahead of your interview.