Bar Manager

3 weeks ago

London, Greater London, United Kingdom Hilton Hotels Full time
Bar Manager

A Bar Manager manages the bar service to offer a high quality, efficient beverage service that adds to a superior Guest experience and is in accordance with licensing regulations associated with alcoholic beverages.

What will I be doing?

As a Bar Manager, you will manage the bar service to offer a high quality, efficient beverage service that adds to a superior Guest experience and is in accordance with licensing regulations associated with alcoholic beverages. Specifically, you will be responsible for performing the following tasks to the highest standards:

Maintain an effective bar service with an emphasis on high quality, efficient service.
Check that Guest service standards are set, implemented and monitored, and continuously evaluated
Set-up of the outlet in accordance with the pre-determined standards of the operation
Comply with licensing regulations and hotel procedures relating to the bar and service of alcoholic beverages and conduct staff training sessions accordingly
Demonstrate a perfect knowledge of all beverages served in the bar, how beverages are prepared (to recipe) and presented, and how Bar personnel are trained to possesss this knowledge and the application of it
Ensure compliance with and the proper training of Team Members so that all Company Health and Safety, and Fire Regulations and procedures are understand and applied
Ensure all Team Members are impeccably presented and adhere to the correct uniform standards
Evaluate the performance of the Team ensuring the highest standards of service are given at all times
Ensure all Team Members receive an annual and interim appraisal and any other appropriate performance feedback in a timely manner
Ensure all staff members have a Personal Development Plan that details and actively encourages use of Hilton University and the Hotel training Calendar
Deal with sudden staff shortages through absenteeism and report all absences according to Company Attendance Procedures
Adhere to the Company disciplinary policy when necessary
Ensure an appropriate delegation structure is in place and shared amongst the senior team in your absence
Complete all necessary administration in accordance with Company procedures relating to all staff members
Produce effective revenue forecasting, as per timelines, and communicate forecasts to the Food and Beverage office
Maximise revenue and increase average spend per person through upselling, high customer service standards, effective training and motivational techniques
Work with Food and Beverage Cost Control to ensure stock takes are carried out in a timely manner and to ensure food and beverage cost control targets are maintained
Meet or exceed the monthly drink profit margin target

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