Senior Oversight Assistant

Found in: beBee jobs GB - 2 weeks ago


Chichester, West Sussex, United Kingdom Solid Recruitment Full time
Role: Senior Oversight Assistant

Salary:
Circa £30k to £32k d.o.

Benefits:

25 days' holiday raising to 26 after 2 years' service
A discretionary day off for your birthday, Christmas shopping day and moving house day
8 bank holidays
Pension 7.5% contribution
Private medical insurance
Income Protection

Area: Chichester / Hybrid / Remote

Were excited to offer a new opportunity for a Senior Oversight Assistant to join a team based in Chichester. As an independent Authorised Fund Manager, they pride themselves on their commitment to excellence in outsourcing functions to third-party delegates. Whether you prefer a remote or hybrid working setup, theyre open to considering your needs.

Job Description for Senior Oversight Assistant:

In this role, You'll play a vital part in overseeing third-party appointments in accordance with a comprehensive checking dashboard. Your responsibilities will involve monitoring outputs against service level agreements, challenging findings, and ensuring the delivery of excellent customer outcomes.

Responsibilities for the Senior Oversight Assistant include:

Managing day-to-day operational queries, issues, and incidents.
Conducting root cause analysis and monitoring remedial actions.
Providing operational support to the Oversight team and covering when necessary.
Completing select tasks outlined on the oversight dashboard, such as reviewing debtors and creditors within the fund, ensuring timely payments, and improving processes to reduce late payments.
Assisting investors with queries, overseeing their onboarding journey, and supporting compliance with AML and financial crime checks.

The Ideal Candidate for the Senior Oversight Assistant:

Theyre looking for a proactive, organized, and detail-oriented individual who excels in a team environment and remains composed under pressure. Excellent communication skills and problem-solving abilities are essential, along with experience in addressing direct investor/customer service queries and ensuring good customer outcomes.

You should have a good understanding of working within a regulated environment, ideally within an Authorised Fund Manager, and experience working with third-party administrators. Knowledge of AML regulations and involvement with Consumer Duty would be advantageous.

Experience with TA-based systems (such as AWD, Fast, Citrix) would be desirable, and a willingness to undertake continuous professional development, including industry qualifications, is necessary.

Application Process:

The successful candidate will be required to undergo satisfactory reference checks, including a DBS check, financial checks, and employment references.

If youre ready to take on this exciting opportunity, please submit your application highlighting your relevant experience and why youd be a great fit for the role. They look forward to hearing from you

Requirements
The Ideal Candidate for the Senior Oversight Assistant:

Theyre looking for a proactive, organized, and detail-oriented individual who excels in a team environment and remains composed under pressure. Excellent communication skills and problem-solving abilities are essential, along with experience in addressing direct investor/customer service queries and ensuring good customer outcomes.

You should have a good understanding of working within a regulated environment, ideally within an Authorised Fund Manager, and experience working with third-party administrators. Knowledge of AML regulations and involvement with Consumer Duty would be advantageous.

Experience with TA-based systems (such as AWD, Fast, Citrix) would be desirable, and a willingness to undertake continuous professional development, including industry qualifications, is necessary.

Application Process:

Benefits
Benefits:

25 days' holiday raising to 26 after 2 years' service
A discretionary day off for your birthday, Christmas shopping day and moving house day
8 bank holidays
Pension 7.5% contribution
Private medical insurance
Income Protection
Remote working or Hybrid
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