Fulfilment Manager

4 weeks ago

Purton Stoke, Wiltshire, United Kingdom 911 Staffing Ltd Full time

Recruiting now for a Fulfilment Manager to join an independently owned Logistics provider that spans the UK.

The purpose of the Fulfilment Manager role is to oversee and optimise the end-to-end process of order fulfilment within the organisation You will be responsible for coordinating and managing all aspects of the fulfilment operation, including stock management, order processing, people / resource management and training.

If you experienced in fulfilment / e-commerce management then this could be the perfect opportunity for you.

What the Fulfilment Manager role has to offer:

  • Competitive salary K per annum, depending on experience
  • Permanent role, with potential for growth / personal development
  • Sociable working hours - Monday to Friday, 6.30am-3pm (although a degree of flexibility will be required during busy periods).
  • Based in Chelworth Industrial Estate (due to location you will require your own transport).

Experience / Skills required for the Fulfilment Manager role:

  • Minimum of 1 years management experience in a warehouse / fulfilment operation
  • IT Literate - Strong computer skills including Microsoft Word, Excel & in-house systems
  • Strong people skills with ability to build good relationships with colleagues, customers & suppliers
  • Ability to multi-task
  • Solution driven
  • Persuasive and professional approach
  • Problem solving - ability to think critically, using available resources to address problems and find solutions

Key Duties / Responsibilities for the Fulfilment Manager role:

Staff Management:

  • Managing staff morale, training and development
  • Performance management of staff, including managing KPI's & time management
  • Responsible for management of holidays, absence, return to work, conflict management and first-line disciplinary actions.

Health & Safety:

  • Ensure Health & Safety procedures & best practices are followed by colleagues, customers & suppliers at all times.
  • Follow procedures for accidents / near miss reporting and investigation

Compliance:

  • Ensure adherence and compliance with all in-house policies, systems and procedures
  • Develop and implement Standard Operating Procedures (SOP's) in line with client operations to optimise efficiency and accuracy

Stock / Inventory Management:

  • Oversee all aspects of order fulfilment, from processing to shipping preparation to ensure timely & accurate order delivery
  • Ensuring a minimum stock accuracy of 95%
  • Monitor client inventory levels to prevent stock shortages & communicate with clients regarding inventory requirements

If you would like to be considered for the Fulfilment Manager role apply today.

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