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Founder Associate | Operations

2 months ago

Richmond, United Kingdom Smarter Rent Full time

Location: Richmond, UK

Employment Type: Full-time

Reports to: Company Director, Alex Sullivan


Role Description:

This is a full-time hybrid role for a Founder Associate at Smarter Rent. The Founder Associate will be responsible for day-to-day tasks associated with founding a start-up, including conducting market research, developing business plans, managing operations, and building strategic partnerships. This role is based in Richmond, with flexibility for some remote work.


Smarter Rent: We are redesigning the rental experience by providing homes with thoughtful design, low/no emissions, flexible contracts, and exceptional service. Our mission is to enable renters to live fully and offer investors a hands-off, secure investment with high returns. Learn more at Smarter Rent. The business has grown to several million turnover without any VC backing, and we focus on creating an exciting growth business, with a life balance (which we, not VCs control).


The Sales People: Based in Richmond, we assist UK-based small companies in building their sales teams, allowing founders to focus on product development. We offer a blend of insourcing, hiring, training, and managing sales teams while providing access to our own fractional team for Business Development, Account Management, Partnerships, Rev-Ops, Marketing, and Customer Service. This is quite a new way of creating sales teams, though not yet incorporated the business has been awarded its first contract by a multi-million turnover Fintech and is finalising its second contract with a quickly growing AI company. 


Role Overview:

As a Founder Associate, you will work closely with Alex Sullivan, an experienced sales leader with over 20 years of experience in building and scaling successful companies. This role provides a unique opportunity to learn directly from a founder who has a proven track record of driving business growth and innovation. You will play a critical role in building and automating processes using a mix of technologies inc AI across Smarter Rent and The Sales People. This role offers significant growth opportunities as both companies expand.


Key Responsibilities:

  • Process Development & Automation: Design and implement scalable, automated systems and processes for both businesses, utilising centralised data, workflows, and basic coding to enhance efficiency.
  • Operational Support: Assist in day-to-day operations, ensuring smooth functioning across both companies. 
  • Team Management: Support in hiring, training, managing, and retaining high-performing teams. Facilitate effective communication and collaboration within teams.
  • Data Analysis: Leverage data to drive smart decision-making and improve operational processes. Ensure data-driven approaches are embedded in daily operations.
  • Key Project Management: Lead and manage key projects from inception to completion, ensuring they are delivered on time and within budget.
  • Stakeholder Engagement: Maintain strong relationships with internal and external stakeholders to support business objectives and drive growth.


What you need to succeed:

Experience: Proven experience in operations, process automation, and team management. Experience with AI technologies and data analysis is highly desirable.

Skills:

  • Strong analytical and problem-solving skills
  • Excellent project management abilities
  • Proficiency in using technology to streamline operations
  • Effective communication and interpersonal skills
  • Ability to thrive in a fast-paced, dynamic environment
  • Resilience and a positive attitude


What We Offer:

  • Competitive salary and benefits package. We are redesigning our bonus and equity structure
  • Opportunity to work directly with the founder and gain exposure to multiple business areas and grow knowledge 
  • Flexibility to WFH / 4 weeks per year to work abroad 
  • Significant growth opportunities as both businesses scale
  • 2 company retreats per year 


Qualifications:

  • Experience in founding a startup and managing its operations
  • Strong analytical and research skills
  • Ability to develop and implement effective business plans
  • Excellent communication and negotiation skills
  • Ability to build and maintain strategic partnerships
  • Experience in the real estate industry is a plus
  • Bachelor's degree in Business, Entrepreneurship, or related field