Inside Sales Team Lead
3 weeks ago
Job Title: Inside Sales Team Leader
Location: London
Pay rate: Flexible/TBC (+ monthly bonus and company benefits)
As the Inside Sales Manager, you will be responsible for leading, motivating, and managing a team of 6-9 sales representatives. Your primary focus will be on building and executing sales plans to achieve business objectives, collaborating with key stakeholders to deliver on customer promises, and leveraging your commercial acumen to stay ahead of market trends and competition. You will also utilize your analytical skills to generate business insights and make data-driven decisions while fostering a culture of continuous improvement through effective human management.
Key Responsibilities:
Leadership:
- Lead, motivate, and manage a team of 6-9 sales representatives, fostering a culture of accountability, collaboration, and excellence.
- Provide clear direction, set challenging yet achievable targets, and support team members in reaching their goals.
Operational Excellence:
- Develop and implement comprehensive sales plans to achieve business objectives, including headcount planning, campaign design, lead allocation, and target setting.
- Monitor and analyze sales performance metrics, identifying areas for improvement and implementing corrective actions as needed.
Stakeholder Collaboration:
- Partner with key stakeholders across the organization to ensure alignment of priorities and deliver on customer promises.
- Communicate the team’s goals, progress, and challenges effectively to leadership and supporting teams, fostering a spirit of cooperation and shared success.
Commercial Acumen:
- Stay abreast of the restaurant landscape, identifying emerging trends, new products, and competitive environments.
- Utilize market insights to adapt sales strategies and tactics, ensuring the company remains competitive and responsive to customer needs.
Analytical Skills:
- Utilize tools such as Salesforce, GSheets, and SQL to analyze sales data, generate actionable insights, and make informed business decisions.
- Develop compelling business cases to support strategic initiatives and investment opportunities.
Human Management:
- Coach, mentor, and develop sales team members, providing ongoing feedback, upskilling opportunities, and performance evaluations.
- Drive results through effective performance management, recognizing achievements and addressing areas for improvement promptly.
Qualifications:
- Proven experience in B2B Sales, Account Management, or Customer Success, with a track record of exceeding targets and driving customer satisfaction.
- Minimum of 1 year of experience as a people manager of a front-line team, demonstrating effective leadership and coaching skills.
- Experience working in a fast-growth, startup environment, with the ability to thrive in ambiguity and adapt to change quickly.
- Demonstrated ability to accurately forecast sales and consistently deliver on new business targets.
- Proven experience in crafting complex commercial deals, negotiating terms, and achieving mutually beneficial outcomes for all parties involved.
- Strong knowledge of Salesforce Reporting and proficiency in Excel/Google Sheets, with experience manipulating data to derive actionable insights and make informed business decisions.
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