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Telesales/Sales Executive
2 months ago
Telesales Executive £37K basic and up to £60K + with bonus
(Scotland Based Prefered) **References will be required for this position**
This job is for you if you want to work in a fast-paced, fast-growing, value-driven, dedicated, and loyal family business.
We are not looking for an employee; we want someone who wants to grow and develop with the business, treat it as their own, and be compensated for their performance. We are a value-driven business and support our team every step of the way.
Not a 9 to 5 Job:
We need someone with experience who is comfortable cold-calling, lead generation and following up with warm leads. Someone who is looking for flexibility to work different hours of the day/week to suit client needs, as some of our clients can only be reached during the evenings/weekends. This is not a 9-to-5 job and would suit someone looking for a more flexible work-life balance.
Key traits and characteristics:
The requirements are confidence, warmth, great personality, bubbly, adaptability, accountability, love life, and persistence. We love what we do and do what we love, and what to allow you to love your job as much as we love ours.
And now the other stuff...
We are looking to hire an experienced, customer-oriented telesales executive to utilise inbound and outbound telephone calls to achieve sales targets. The telesales executive's responsibilities include:
- Cross-selling or up-selling our products where possible.
- Receiving incoming telephone calls and assisting with customer inquiries.
- Maintaining an accurate record of all calls made and accepted via CRM
- Able to generate your own leads
Telesales Executive Responsibilities:
- Calling existing and potential customers to purchase company products and services.
- Accurately record details of customers' calls.
- Generating cold leads and closing accordingly
- Managing customer accounts by ensuring that existing customers remain satisfied with company products and services.
- Developing and sustaining solid relationships with customers
- Develop in-depth knowledge of customer products and services to make suitable recommendations based on customer needs and preferences.
- Continually meeting or exceeding daily and monthly targets concerning call volume and sales quotas.
Telesales Executive Requirements:
- Proven experience working as a telesales executive.
- Proficiency in all Microsoft Office applications.
- The ability to follow scripts and diversify when required
- Strong negotiation and consultative sales skills.
- Excellent organisational and problem-solving skills.
- Effective communication skills.
- Exceptional customer service skills.
Company laptops, screens, and mobile phones will be provided
