Data Analyst
4 weeks ago
DATA ANALYST
UP TO £37,000
LONDON
Are you an analytical thinker with a passion for customer insights and data-driven strategy? Do you want to work in a fast-paced, multichannel environment where your analysis directly influences business performance? If so, this could be the perfect opportunity for you
THE COMPANY:
A leading B2C brand is looking for a Customer Analyst to join their high-performing Insights & Analytics team. This is a fantastic opportunity to play a pivotal role in shaping customer strategy, delivering actionable insights, and driving business growth through data.
THE ROLE
As a Data Analyst, you will:
- Analyse multichannel data to uncover key customer trends across acquisition, retention, conversion, and engagement.
- Provide strategic support and insights to key stakeholders, helping to drive trade, optimise marketing performance, and improve customer experience.
- Develop, maintain, and evolve Power BI dashboards to track and monitor KPIs across the business.
- Extract and manipulate data using SQL to deliver in-depth analysis and support strategic decision-making.
- Work closely with the Digital Optimisation team to integrate web analytics into wider customer insights.
- Collaborate with the Analytics Manager to explore new methodologies and approaches to customer analytics.
YOUR SKILLS AND EXPERIENCE:
To be successful in this role, The Data Analyst will have:
- A strong academic background in a numerate discipline.
- 1 year minimum experience in an analytical role.
- Proven experience in an analytical role, ideally within customer, marketing, or digital analytics.
- Advanced Excel skills and strong SQL experience (essential).
- Exposure to Databricks, Power BI, and/or Alteryx (preferred).
- A problem-solving mindset, with the ability to communicate complex insights to non-technical stakeholders.
- A commercial and strategic approach to data-driven decision-making.
BENEFITS
- Bonus
- Hybrid or remote working options
- A fast-moving, data-driven environment with real impact
- Opportunities for professional development and career growth
- A collaborative and supportive team culture
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