Field Service Engineer

2 days ago

England, United Kingdom HiTHIUM Energy Storage Full time

(Based in the UK)

Responsible for supporting the field service team, dealing with product issues and upgrading major product issues, continuously tracking until the closed loop;

Responsible for extracting product improvement suggestions from product problems and continuously improving product competitiveness;

Assist the field service team in completing the site commissioning work;

Responsible for technical support related to SOP and guidance document preparation and release;

Accountable for after-sale AC ability training, supplier communication, data collection, standard output, and other related work in AC capacity building;

Lead the development of after-sale service tools


Requirement

Experience and background: Electrician experience (high voltage certificate + Safety Certificate), Project management background, and know well about PCS or DC systems are preferred;

Skills: With good communication ability, and strong learning ability;

Attitude: Quick response (have overtime awareness and conditions), strong execution, initiative, and the ability to bear hardships;

Background: Project Management in BESS industry background)

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