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Booking Coordinator

2 months ago

Northamptonshire, United Kingdom Reed Talent Solutions Full time

We are looking for a Booking Coordinator to join our Client Support Team at a leading recruitment services provider.


This role is crucial in supporting our outsourced managed service recruitment contracts across various sectors. The Booking Coordinator will be responsible for a range of administrative and system-related tasks to ensure the fulfilment of our client’s Service Level Agreements.


This will be an on-site role and there is likely to be a 4-week rotating shift pattern which will likely be 1 week early, 2 weeks normal and 1 week evening. The shifts are likely to be:

  • Early - 0600-1430
  • Normal - 0900-1730
  • Evening - 1130-2000


You must be based in Northampton to be considered for this role.


Day to Day of the role:

  • Handle booking changes, processing extensions, and chasing timesheet approvals.
  • Be accountable for timesheet adjustments, end date management, and PO burn rate management.
  • Provide ongoing systems training and act as the first point of contact for delivery team queries.
  • Complete ad hoc/periodic administrative tasks and process manual payroll.
  • Work closely with stakeholders such as Resourcing Business Partners, Client and Candidate system users, and partner suppliers.
  • Utilise recruitment technology platforms and communication tools to manage processes across a portfolio of Managed Services (MSP) Clients.


Required Skills & Qualifications:

  • Previous office experience in a fast-paced environment is desirable.
  • Ability to work under pressure and meet tight deadlines.
  • Strong attention to detail and analytical skills.
  • Excellent communication skills and the ability to collaborate effectively.
  • Proficiency in managing large volumes of data and navigating systems.
  • A proactive approach to questioning and escalating concerns when necessary.
  • Ability to prioritise workload.


To apply for the Booking Coordinator position, please submit your CV detailing your relevant experience and why you are interested in joining our team.


Proud winners of:

  • #1 Recruitment Agency - Glassdoor Best Places To Work 2020
  • The JobCrowd Top Companies for Graduates to Work For 2021
  • The JobCrowd Top Companies for Apprentices to Work For 2021


Our values, your values; our future, your future

All job offers are subject to satisfactory references and compliance with vetting requirements applicable to the job role. Reed is an equal opportunities employer. We aim to ensure that no candidate or employee receives less favourable treatment on the grounds of gender, race, disability, sexual orientation, religion or belief, age, gender identity, marital or civil partnership status, pregnancy or maternity. We are a Mindful Employer and offer a guaranteed interview scheme for disabled applicants who meet the minimum criteria. As a proud signatory of the Armed Forces Covenant, we welcome applications from ex-services personnel and reservists