Assistant Director Technology, Innovation

3 weeks ago


Manchester, United Kingdom Salix Full time

Initial 12 Month Fixed Term Contract


We’re Salix and we’re on a mission to help save the planet.


We enable and inspire organisations in the public and private sectors to achieve their ambitious net zero targets and create better places to live and work. We’re passionate about our work and proud to be on the journey with them. We deliver government funding schemes to support councils, schools, housing associations, hospitals and universities boost their energy efficiency, reduce their impact on the environment, save money and remove households from fuel poverty.


We work with the UK government and the devolved administrations in Scotland and Wales. As well as managing the funding schemes, we provide professional advice, expertise and support to grant recipients throughout all stages of their projects.


Role Overview:

The data, technology and workplace team has staff involved in system development, office and facilities management, technology support, and data and insights work. This role is the deputy to the director and will have a focus on the development of all the key platforms used by Salix to support our teams and the grant and loan recipients we serve. You will set the controls and approach to all platform development and be responsible for ensuring that everything delivered for the organisation is fit for purpose, fit for use, and fully supportable. You will deputise for the director of data technology and workplace, attending meetings with senior staff and central government as required.


Key Responsibilities:

  • Manage the core team responsible for the development and continuous improvement of the primary platforms used to support Salix staff and grant/loan recipients.
  • Facilitate cross-functional leadership teams and workgroups to deliver organisational goals and outcomes
  • Oversee the organisation’s technology product and services portfolio and the delivery of increasing customer value and/or user satisfaction over time.
  • Monitor the performance of delivery teams and take corrective action where necessary and in line with organisational policies.
  • Identify and manage the resources needed for estimating, planning, developing and delivering a specified portfolio of technology services and systems.
  • Identify and manage the resources necessary for all stages of systems development projects.
  • Lead the development of organisational capabilities for business process improvement and ensure the adoption and adherence to policies and standards.
  • Deputise for the director of data, technology and workplace with senior staff and external agencies when required.
  • Agree the service acceptance criteria with delivery teams, and promote and monitor project quality outputs to ensure they are fit for purpose and fit for use within operational services
  • Set the technology product life cycle management framework for internal and external customers and users and champion the importance and value of product management principles and appropriate product development models.
  • Act as the primary contact for the Salix PMO, ensuring tight alignment with their processes and reporting cycles
  • Maintain compliance with, and actively contribute to, all risk, audit and financial processes required by the organisation.
  • Manage 3rd line support activities in support 1 st and 2nd line support teams to ensure that services are recovered to an appropriate level and in the shortest time possible
  • Undertake any other reasonable tasks linked to the role, as and when requested by the director of data, technology and workplace.


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