Sales Associate

4 days ago

Reading, United Kingdom Moss Full time

About Us: 12 Hours

Our Vison is to be admired for our craft, experience, and sustainability. Desired by our customers and loved by our people.


Today Moss is more than a menswear brand, we are ‘Styling individuals for moments that matter’. We’re not just for men on their big day – we’re for everyone, all the time. Whether they need to hire a one-off outfit, elevate their daily wardrobe, or create a custom piece, we’re by their side with over 170 years of tailoring know-how and considered clothing made for life as we all live it now.


Our shared values encourage us to Trust our colleagues to think Creatively and plan for the sustained growth and development of Moss. For us this is about working Collaboratively and using Agility to achieve success, whilst leaving a positive impact. Embracing our core values and behavioural competencies strengthens relationships with our customers and colleagues.


Purpose of the Role:

You will be a true Brand Ambassador who will be able to interact easily with a broad range of customers. You will be a natural promoter of customer service excellence, responsible for the customer’s journey and experience instore, ensuring that customers return time and time again. You will be hardworking, dedicated, and swiftly identify the needs of your customer to provide engaging styling options. Your dedication to exceed customer expectations will support the overall store KPI’s, positively contributing to the overall performance through personal productivity.


Key Responsibilities:

  • You deliver an exceptional customer experience, following the Moss Essential Steps of Service, putting the customer at the forefront, actively greeting, listening, and confidently offering individual bespoke advice, selling in a professional and passionate way.
  • You strive for high productivity, seizing each opportunity to maximise sales and services goals, elevating every interaction, contributing significantly to our business KPI’s.
  • You have strong product knowledge for all our services: Hire, Custom Made, Retail, Alterations, Ship from Store and can proactively use this towards tailoring the customer experience.
  • You will be aware of external opportunities that could improve store performance and provide the best customer experience improving service based on feedback from Feefo and Mystery Shops.
  • You will assist store management with stockroom and back area housekeeping, including receiving deliveries, stock handling, adhering to all stock & cash control procedures to minimise cash loss and stock loss.
  • You will follow the Appointment process by utilising the appointed platform, ensuring that all customers are contacted prior to their visit and status information is recorded accurately.


What You'll Need to Succeed:

Technical:

  • Basic Product Knowledge involves understanding the features, benefits, and products available in the store.
  • POS Systems encompasses familiarity with cash tills, credit card processing, and inventory management systems.


About You:

  • Reflects the aesthetic of Moss through personal style and presentation.
  • Embraces continuous self-improvement, resilience, and efficient time management as core personal attributes, driven by passion for the brand.
  • Has outstanding communication abilities, to inspire, guide, and foster meaningful relationships, with colleagues & customers, effectively elevating the brand's presence.
  • Consistently embodies Moss’s core values and behavioural competencies in daily responsibilities and interactions.


Rewards & Benefits:


  • Employee Discount: 70% discount across all our stores.
  • Team Reward Pay Scheme: Generous bonus scheme, paying up to 15% of your gross monthly salary each month.
  • Refer a Friend: We recognise and reward successful referrals for Managers with a £500 bonus.
  • Season Ticket Loan: Financial support for commuting.
  • Cycle to Work Scheme: Encouraging eco-friendly travel.
  • Discounted Gym Membership with PureGym: Promoting physical health and fitness.
  • Life Insurance: Providing peace of mind for colleagues.
  • Ongoing Development: Tailored to suit your career ambitions from day one.
  • Access to Moss Learning: An online learning platform for skill enhancement.
  • Employee Hub: Easy access on the go to colleague benefits, recognition, wellbeing, and company updates.
  • New Baby Gift: Celebrating important personal milestones of colleagues.




If you want to know more about MOSS, our people and our culture, search #LifeatMoss or TailorYourCareer on LinkedIn

  • Real Estate Associate/Senior Associate

    3 days ago

    Reading, United Kingdom Sellick Partnership Limited - Private Practice Full time

    Our client, a Top-tier Legal 500 law firm in Reading is looking to recruit an Associate or Senior Associate to join the Real Estate Disputes team. The candidate will provide a high-quality legal service to clients on all aspects of real estate dispute resolution in line with the firm's standards of performance.We are looking for a dynamic and self-motivated...

  • Real Estate Associate/Senior Associate

    3 days ago

    Reading, United Kingdom Sellick Partnership Limited - Private Practice Full time

    Our client, a Top-tier Legal 500 law firm in Reading is looking to recruit an Associate or Senior Associate to join the Real Estate Disputes team. The candidate will provide a high-quality legal service to clients on all aspects of real estate dispute resolution in line with the firms standards of performance.We are looking for a dynamic and self-motivated...

  • Real Estate Associate/Senior Associate

    4 days ago

    Reading, United Kingdom Sellick Partnership Limited - Private Practice Full time

    Our client, a Top-tier Legal 500 law firm in Reading is looking to recruit an Associate or Senior Associate to join the Real Estate Disputes team. The candidate will provide a high-quality legal service to clients on all aspects of real estate dispute resolution in line with the firm's standards of performance.We are looking for a dynamic and self-motivated...

  • Real Estate Associate/Senior Associate

    11 hours ago

    Reading, United Kingdom Sellick Partnership Limited - Private Practice Full time

    Our client, a Top-tier Legal 500 law firm in Reading is looking to recruit an Associate or Senior Associate to join the Real Estate Disputes team. The candidate will provide a high-quality legal service to clients on all aspects of real estate dispute resolution in line with the firm's standards of performance.You can get further details about the nature of...

  • Regional Contract Sales Manager

    4 days ago

    Reading, United Kingdom Howdens Joinery Full time

    We are looking for a Regional Contract Sales Manager to join our contracts team to cover the Reading / Swindon / Oxford Area. This role offers a Regional Contract Sales Manager an excellent opportunity to identify new business opportunities in order to promote and sell Howdens kitchens, appliances and accessories to New Build Developments. The successful...

  • Senior Associate Employment Solicitor

    1 day ago

    Reading, United Kingdom Boyes Turner Full time

    Role DescriptionThe Employment group is looking for a talented Solicitor with 7+ years PQE to join them as they continue to expand their business to an impressive range of clients, including many blue-chip organisations.Boyes Turner’s Employment team is ranked in Tier 1 by Legal 500, with partners recognised as experts in their field. The group is...

  • Technical Sales Consultant

    7 days ago

    Reading, United Kingdom Kyocera Document Solutions Uk Full time

    Infrastructure Sales Specialist Division: Sales & Marketing Department: ICT Sales Reports to (Job Title): ICT/UC Sales Manager Location: Field Based - Reporting to the Reading office Main Goal This senior sales level person will be responsible for meeting and exceeding the sales target and performance objectives directly aligned with the Kyocera strategy...

  • Senior Associate Employment Solicitor

    4 days ago

    Reading, United Kingdom Boyes Turner Full time

    The Employment group are looking for a talented Solicitor with 7+ years PQE to join them as they continue to expand their business to an impressive range of clients including many blue-chip organisations.Boyes Turner’s Employment team is ranked in Tier 1 by Legal 500. Its partners are recognised as experts in their field.The Group is innovative and seeking...

  • Senior Associate Employment Solicitor

    4 days ago

    Reading, United Kingdom Boyes Turner Full time

    The Employment group are looking for a talented Solicitor with 7+ years PQE to join them as they continue to expand their business to an impressive range of clients including many blue-chip organisations.Boyes Turner’s Employment team is ranked in Tier 1 by Legal 500. Its partners are recognised as experts in their field.The Group is innovative and seeking...

  • Senior Associate Employment Solicitor

    4 days ago

    Reading, United Kingdom Boyes Turner Full time

    The Employment group are looking for a talented Solicitor with 7+ years PQE to join them as they continue to expand their business to an impressive range of clients including many blue-chip organisations.Boyes Turner’s Employment team is ranked in Tier 1 by Legal 500. Its partners are recognised as experts in their field.The Group is innovative and seeking...

  • Technical Sales Consultant

    7 days ago

    Reading, Berkshire, United Kingdom KYOCERA Document Solutions UK Full time

    Infrastructure Sales Specialist Division: Sales & Marketing Department: ICT Sales Reports to (Job Title): ICT/UC Sales Manager Location: Field Based - Reporting to the Reading office Main Goal This senior sales level person will be responsible for meeting and exceeding the sales target and performance objectives directly aligned with the Kyocera...

  • Technical Sales Consultant

    7 days ago

    Reading, Berkshire, United Kingdom KYOCERA Document Solutions UK Full time

    Infrastructure Sales Specialist Division: Sales & Marketing Department: ICT Sales Reports to (Job Title): ICT/UC Sales Manager Location: Field Based - Reporting to the Reading office Main Goal This senior sales level person will be responsible for meeting and exceeding the sales target and performance objectives directly aligned with the Kyocera...

  • Residential Development Solicitor or Associate, NQ

    4 days ago

    Reading, United Kingdom Motus Recruitment Full time

    Residential Development - ReadingNational firm with tier 1 rated Development team Solicitor or AssociateWe have been instructed on this outstanding opportunity to work in a team where there are a number of important existing client relationships in this specialist, high performing residential development team, undertaking top-quality work. The FirmThis...

  • Residential Development Solicitor or Associate, NQ

    3 days ago

    Reading, United Kingdom Motus Recruitment Full time

    Residential Development - ReadingNational firm with tier 1 rated Development team Solicitor or AssociateReady to apply Before you do, make sure to read all the details pertaining to this job in the description below.We have been instructed on this outstanding opportunity to work in a team where there are a number of important existing client relationships...

  • Business Development Manager

    3 days ago

    Reading, United Kingdom DX Group Full time

    Business Development Manager DX 2 Experienced in Freight/Logistics and looking for the next step in your career progression? We have an exciting Business Development Manager opportunity at DX! Up to £70,000 plus £8,280 Car Allowance/Company Car/Excellent Commission All About You You will be friendly, hard-working and love the buzz of getting things...

  • cx Team Member

    3 days ago

    Reading, United Kingdom FOOT LOCKER Full time

    OverviewYou recognize yourself when you enter one of our stores. You love to talk about athletic sneakers and apparel as much as you love to collect them. You always scope out the latest styles, and enjoy sharing your enthusiasm with Customers. It's easy for you to start up natural, friendly conversations, adapt to different types of Customers, and resolve...

  • Sales & Product Associate (Permanent)

    15 hours ago

    Reading, Berkshire, United Kingdom Radancy - UK Full time

    Digital Merchandising Assistant** _Our digital teams are right at the heart of what we do. the best digital specialists in the industry, you’ll bring your own ideas to We are looking for a Digital Merchandising Assistant who will be responsible com website at a product and category transactional research journeys is executed and that we are hitting...

  • Sales & Product Associate (Permanent)

    21 hours ago

    Reading, Berkshire, United Kingdom Radancy - UK Full time

    Digital Merchandising Assistant** _Our digital teams are right at the heart of what we do. the best digital specialists in the industry, you’ll bring your own ideas to We are looking for a Digital Merchandising Assistant who will be responsible com website at a product and category transactional research journeys is executed and that we are hitting...

  • New Homes Team Leader

    11 hours ago

    Reading, United Kingdom Stonewater Full time

    Stonewater are now on the lookout for a New Homes Team Leader to join the Development directorate and act as management lead to up to four New Homes Coordinators. Youll ensure high levels of performance and provide support and advice with regard to new build sales and lets within a region. Providing clear leadership and utilising coaching and motivation...

  • Fire Engineer

    1 week ago

    Reading, United Kingdom Chubb Fire & Security Full time

    Think you know Chubb? We might just surprise you! Chubb is so much more than a fire and security business; we are an organisation that delivers innovative solutions and leverages new technologies to provide best in class service to our expanding client base. You won’t see locks and safes here, but we are proud of our 200-year heritage.Our commitment to our...