Airfreight Import Operator

3 months ago

Egham, United Kingdom Europa Worldwide Group Full time

Who we are?

Europa Worldwide Group is an ambitious independent logistics operator with three divisions, Europa Road, Europa Air & Sea, and Europa Warehouse, and has been featured in The Sunday Times Top Track 250 for three years.

The group employs over 1,400 people with 17 sales offices in the UK, and the Republic of Ireland, plus European teams in France Belgium and the Netherlands and internationally in Cape Town Hong Kong, China, India and the UAE


We are looking for

An experienced airfreight operator who will embrace the opportunity to work closely with the pricing team, operations, business development managers and agents to undertake all operational requirements of the import section within the airfreight division


What can we offer in return?

  • Competitive package dependent on experience
  • Europa Worldwide benefit scheme: offering discounts on latest technology, vouchers and gym memberships (on successful completion of probation period)
  • Fantastic working culture and family feel
  • Working closely with a team of talented individuals with a great work ethic
  • 24 days annual leave, plus bank holidays
  • Contributory company pension scheme
  • Hybrid arrangement following probation


What you will be doing as Airfreight Import Operator

  • Providing excellent customer service, operational handling & attention to detail when dealing with customers
  • Liaising with internal and external teams to ensure client and company expectations are met
  • Generating import customs entries whilst ensuring compliance with HMRC obligations
  • Ensuring all external temporary storage facility (ETSF) movements are handled in-line with HMRC regulations
  • Assisting with administration tasks within the department, including job costing and invoicing for the import team
  • Ensure all duty/tax payments made via FTS are collected and monitored.
  • Demonstrating excellent communication with customers, agents & suppliers via phone and email
  • Undertaking airfreight import operations, ensuring receipt of bookings, arranging customs clearance, airline liaison and collection & delivery of cargo to final delivery point
  • Organising import bookings with overseas agents
  • Complete credit checks on accounts in-line with company policy
  • Ensure arrival notifications are promptly dealt with and keeping stakeholders updated throughout


Our Ideal Airfreight Import Operator

  • Strong customer service background, confident personality, with a minimum of 2 years' previous experience within Airfreight operations
  • Working knowledge of Import customs clearance within airfreight.
  • Time management and communication skills
  • The ability to prioritise and to pro-actively deal with situations and use initiative
  • Ability to work independently as well as blend well with a friendly and effective team


Europa Worldwide Group do not accept agency CV submissions unless specifically requested/ engaged with the role by the Internal Recruitment Team. Please do not submit speculative CV’S to our Recruiters, Employees, Hiring Managers, or any branches/locations directly. Europa will not be responsible for any fees related to CV’s received in this unsolicited manner.


Please note - if you submit your CV, you are giving Europa Worldwide Group Ltd, and its subsidiaries consent to hold your personal data. All applications will be dealt with according to General Data Protection Regulations. Europa Worldwide Group are committed to equality of opportunity for all staff, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

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