Category Manager

1 week ago


England, United Kingdom Mitie Full time

Join us and help deliver the exceptional, every day.


We are looking for a Category Lead / Manager to own, develop and implement the Procurement strategy for the Corporate services categories of spend; reporting into the Head of Procurement - Indirects.


Categories in scope may change from time to time but currently include Travel, Fleet, Logistics and Office services (printing, furniture, stationery). You will ensure that the supply chain solutions are fit for purpose and aligned to Mitie and its customers' requirements, whilst also driving relevant and impactful innovations. This will include the full Sourcing life-cycle from influencing requirements up to Supplier relationship Management.


You will aim to become a trusted commercial partner working closely and collaboratively with your key stakeholders. You will manage and mentor one direct report whilst adding a particular focus on how we enable our people to deliver "exceptional value, every day".


Key activities:


You will lead all strategic Corporate Services procurement activities by developing category strategies aligned with business requirements, in partnership with key stakeholders.

Managing complex, high-value sourcing events and negotiations will be crucial, as well as identifying new sources of supply and negotiating to achieve the best market value.


You will identify cost reduction opportunities within the business and implement contractual agreements. You will also be accountable for developing and delivering annual targets across cost, quality, reliability, and service delivery.


You will manage and support a wide range of internal stakeholders, from operations through to board level, working as part of cross-functional teams. Engaging with all our divisions, you will gather, assess, and influence business requirements, appropriately challenging stakeholders while maintaining relationships.


You will implement and manage our Supplier Management Program, covering all strategic and preferred suppliers to improve service levels and identify areas for improvement. Regularly liaising with suppliers to resolve issues, you will suggest and develop improvement plans where required. Additionally, you will drive innovation and sustainability in partnership with our supply chain partners to enhance Mitie's customer offering.


Your key relationships will involve the Group Procurement Director and Senior Leadership Team, Procurement Centre of Excellence, Internal Audit, Legal & Finance Teams, Mitie Corporate Divisions Leadership Team and Business Divisions' MDs, FDs, and Operations Teams.


ABOUT YOU


We seek a subject matter expert with at least 5 years of procurement experience within the corporate services categories (Travel, Logistics, Print, Fleet, Office Services).


You should possess excellent communication (written and oral), negotiation, and analytical skills, along with customer-facing and time management skills. Dedication, creativity in problem-solving, and the ability to thrive in a fast-moving environment are essential.


A clear track record of building stakeholder relationships to reach shared goals, a strong focus on strategy implementation and risk mitigation, and capability in conflict management and resolution are critical.


Other desirable but not essential attributes include experience managing a small team, CIPS qualification, and a Bachelor's Degree or equivalent work experience.



Our values and behaviours


Delivering the exceptional, every day

  • Our purpose: our expertise, care, technology, and insight create amazing work environments, helping our customers be exceptional every day.
  • Our promise to our people: a place to work where you can thrive and be your best every day.
  • Our promise to our customers: a trusted partner creating exceptional environments for your customers and people, adding value every day.
  • Our culture – our core values and how we behave:
  • We are one Mitie: we work as one to deliver a seamless, unrivalled service. We are all in it together, if we can help a customer or colleague in any way, we will. We are one Mitie.
  • We are built on integrity and trust: integrity and trust are at the heart of all we do. We are the face of company. We treat others as we would like to be treated. We are proud to work for Mitie.
  • We go the extra mile: whether its keeping things running smoothly in a safe environment, looking for new ways to do things better or fixing problems, going the extra mile for our colleagues and customers, and keeping our promises is in our DNA.
  • Our diversity makes us stronger: we are very proud of our rich and diverse culture and backgrounds. Our diversity creates ideas and insights. Everyone at Mitie has a voice and is treated as an equal.
  • Our customers' business, is our business: we are a partner, trusted for our expertise and for putting our customers at the heart of everything we do.


Our market-leading offering provides you with benefits that suit your lifestyle.

We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.

When you join us, we’ll give you a link to our flexible lifestyle benefits platform, Choices. You might choose to purchase up to five extra days’ holiday each year. You might buy critical illness insurance, seek dental treatment or buy technology products at an affordable cost. There are many choices


We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme. Life cover of up to four times your salary is available. We also offer enhanced pension contributions, a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).

We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,000


Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.


Since 1987, Mitie’s 68,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools.

Join our Mitie Team.


Together our diversity makes us stronger.


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