Head of Product

4 weeks ago

Milton Keynes, United Kingdom Snap Finance UK Full time

JOIN A DYNAMIC TEAM THAT'S DRIVEN TO CREATE THE IMPOSSIBLE AND MAKE THINGS HAPPEN


We are looking for a dynamic Head of Product to lead the development of customer-focused propositions and oversee the entire product lifecycle. You will collaborate across teams to ensure seamless integration, drive growth, and achieve sales objectives while keeping customer needs and governance at the core. Additionally, you will manage and uphold Snap’s Product Management Framework (PMF), ensuring compliance with regulatory requirements and delivering impactful outcomes for both customers and the business.


Who are we and what do we do?

Snap Finance UK is a financial services company that is proud to champion inclusivity in the finance industry. Snap Finance provides consumer loans to customers from all credit backgrounds, with finance options tailored to their individual needs. The company was established in the UK in 2017 and is based in Milton Keynes. Discover more about us at www.snapfinance.co.uk.


Reporting to: Chief Commercial Officer

Location: Crownhill, Milton Keynes / Hybrid Working

Hours: Monday – Friday 8:30 am – 17:30 pm

Salary: £competitive


Your key responsibilities will include:

  • Oversee and maintain the Snap Product Management Framework, ensuring alignment with regulatory requirements and delivering positive outcomes for customers and the business.
  • Manage products in line with PMF standards, ensuring consistency, compliance, and excellence throughout the product lifecycle.
  • Develop and maintain a strategic product roadmap, incorporating stakeholder input to drive innovation and improvement across new and existing products.
  • Collaborate with the Commercial team to evaluate, prioritise, and integrate valuable ideas and feedback into the product roadmap.
  • Monitor industry trends, competitor activity, and regulatory changes, positioning the business to proactively adapt and stay ahead.
  • Analyse product and customer metrics to identify opportunities for improvement and optimise outcomes for both customers and the business.
  • Work closely with team members to design and implement changes that enhance the overall product experience.
  • Leverage customer insights and feedback to inform product strategy, reviews, and individual product updates.
  • Advocate for the customer in discussions impacting product delivery, ensuring component changes align with and enhance the broader product experience.
  • Contribute to product delivery and customer experience initiatives, including regulatory documentation, customer communications, product marketing, and operational processes.
  • Partner with the Change team, providing input and prioritisation for projects where you act as the Accountable Executive.


To succeed in this role, you should bring:

  • Bachelor's or master's degree or equivalent professional experience
  • Experience as a Senior Product Manager / HOF Products in a regulated financial services business where your responsibilities included managing financial products (as bought by customers) and the firms' Product Management Framework
  • A deep understanding of UK consumer credit, in particular loans, credit cards or point of sale finance.
  • P&L or budget management experience.
  • Strong understanding of regulatory requirements for financial products, including Consumer Duty and CONC regulations.
  • Demonstrated experience working closely with Change teams to prioritise and deliver critical changes effectively.


What’s in it for you?

Joining Snap Finance means becoming part of a forward-thinking, ambitious, and supportive team. We offer:

  • Competitive salary and opportunities for professional growth.
  • Flexible hybrid working arrangements to balance your work and personal life.
  • Access to our comprehensive benefits package, including private healthcare, discounted gym memberships, and more.
  • A collaborative and innovative work environment where your ideas and contributions make a real difference.


If you’re excited about this opportunity and think you’re the perfect fit, hit ‘APPLY’ and upload your CV and cover letter today. Please note that all successful applicants will be subject to a basic criminal record and credit check.

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