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Senior UX Consultant

2 months ago

City Of Edinburgh, United Kingdom User Vision Full time

Company Description

User Vision is one of the UK’s longest-standing human-centred design consultancies, committed to delivering high-quality user research, service design, and accessibility services. We help our clients create exceptional user experiences that truly make a difference. Our team thrives on collaboration, innovation, and a passion for understanding what makes people tick, using these insights to enhance user experiences. We partner with a diverse range of high-profile clients across various industries and locations, assisting them in building empathy with their customers and developing products and services that are useful, usable, accessible, and engaging.


Role Description

We are looking for a Senior UX Consultant to join our amazing team at User Vision. This exciting research-focused role, reporting into our Director of Consulting, is focused on leading teams in delivering rich insight for our diverse range of high-profile clients and using it to shape incredible experiences. You will work directly with key clients, identifying their needs, conceiving approaches to answer research questions or solve design problems, executing that approach in a rigorous and professional way, and translating user needs into impactful designs and deliverables.


As a senior consultant, you will play a play a pivotal role in contributing to the success of the company. Your responsibilities will include balancing client work - often as the lead consultant on projects - while fostering client relationships to uncover new opportunities for collaboration. You'll also mentor junior consultants on the team, and, depending on your experience, there may be an opportunity for you to take on line management responsibilities. Your expertise in human-centred design, along with your strong leadership and client management skills, will be vital to our ongoing success and growth.


Who we're looking for

We’re looking for the type of person who shares our vision of shaping incredible experiences, fits in to our team culture by being curious, confident, committed and collaborative, can wow our clients with your work, and can nurture your team to deliver the best possible work. You should also have:


  • 5+ years experience of UX research in agency, consultancy or in-house teams
  • An eye for good design and an understanding of why
  • Solid consultancy skills that will provide our clients with clear deliverables and confidence in our work
  • A proven ability to work to tight deadlines and handle multiple projects effectively, working well with others in a team or individually
  • Capability to bring UX professionals and clients together into effective multi-disciplinary teams
  • Proven ability to lead teams and get the most out of individuals
  • Excellent business acumen, communication (verbal and written) and interpersonal skills
  • A commitment to continued personal and professional development
  • Ability and willingness to work from our Edinburgh office (hybrid) and travel to client offices around the world as required.