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Assistant Store Manager

3 months ago

Ellesmere Port, United Kingdom PINKO Full time

We are currently recruiting an Assistant Store Manager / Store Manager for maternity cover in our store in Cheshire Oaks Designer Outlet.


As first support of the store manager, you will:


  • Support the store manager in delivering training / coaching sessions on product knowledge, CRM, Customer service, brand presentation and visual merchandising, taking care of business guidelines
  • Support the store manager in planning working rotas
  • Monitor KPIs and team sales performance and prepare complete reports for the Area Manager
  • Substitute your store manager in his/her dailiy tasks in the shop when absent
  • Provide an excellent service to customers and grant them the best shopping experience
  • Activate all CRM strategies to build a loyal client base in order to enhance the concession economic results
  • Monitor stockroom standards and grant right product assortment on the floor


SKILLS AND COMPETENCES

  • Previous experience (at least 2 years) in retail environment, for fashion premium luxury brands and in team management
  • Ability to work autonomously and in a dynamic environment
  • Ability to prioritise work load, meet deadlines and specified standards
  • Excellent communication skills across all levels
  • Strong cooperative attitude
  • Customer oriented, organised and with a positive constructive attitude