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Application Support Specialist
4 months ago
***PLEASE NOTE THIS ROLE SITS WITHIN IR35***PLEASE NOTE THIS ROLE SITS WITHIN IR35***
Application Support Specialist/App Support Analyst
A fantastic opportunity has arisen for a Application Support Specialist/App Support Analyst to join our London based firm on initial 3 month contract.
Application Support Specialist/App Support Analyst
Summary:
• Gain an in depth understanding of a bespoke Valuations platform to provide support to the
Business.
• Installing, configure, maintain, update and support the key business applications in use.
• Providing a high level of customer service and support to all system users which includes
as part of a team owning and efficiently managing all incidents escalated to them, liaison
with 3rd line teams (Infrastructure and Development) and/or external parties, ensuring
resolution.
• Testing of new and existing systems is required to ensure application integrity,
robustness and quick incident diagnosis.
• Maintain regular open dialog with senior members of the Business Systems Department to
ensure they remain up to date on new and existing issues.
Application Support Specialist/App Support Analyst
Experience required:
• Experience with CRM/D365 Sales is a must.
• Ability to communicate effectively in person, verbally and in writing.
• Comfortable in taking sole ownership and accountability of tasks, managing them until
completion.
• Excellent time management skills and the ability to multi-task effectively.
• Can delegate tasks, where appropriate, and work under pressure.
• Able to think logically and independently.
• Reliable, tolerant, and determined.
• Happy to embrace new experiences and responsibilities
Application Support Specialist/App Support Analyst
***PLEASE NOTE THIS ROLE SITS WITHIN IR35***PLEASE NOTE THIS ROLE SITS WITHIN IR35***
