Academy Trainer

As a family-owned business our people are central to our success, and following years of organic, consecutive growth, we’re looking for people who share our core values of sustainability, trust, collaboration, and innovation to drive us forwards.

Software never stays the same and neither do we. We want our people to be part of a progressive organisation, encouraged to embrace change and new ideas to shape our future development. Your input is vital, which is why we’re committed to personalised learning paths for every employee to help you, and us, grow.

Our goal is to make the world of work easier as a leader in the HR, payroll, finance, and integration solutions software and services industry. We’re proud to design and develop some of the best business solutions like iTrent and People First to support our customers’ people-related challenges across every vertical.

Looking for the place where you can belong? Join MHR and help us shape the world of work.

As Academy Trainer, you will provide high quality, professional learning services to Managed Services employees to support their development and enable the provision of world class service.

• Define, design, and deliver high quality, professional learning interventions to MHR Managed Services employees. Covering legislative and policy driven training.
• Design and create continuous evaluation on all learning events, to inform on transfer of learning and return on investment.
• Design and deliver the Managed Services onboarding to ensure a smooth transition for all new starters
• Design bespoke courses to meet the needs of the department.
• Design innovative eLearning content to provide a blended learning solution
• Undertake relevant ad hoc projects as required.
• Clearly communicate progress, issues, and risks to the appropriate stakeholders.
• Maintain knowledge of company products, services, methodologies, policies, procedures, and customers.
• Comply with all company methodologies, policies, and procedures.
• Provide support to other departments as directed by the reporting manager or higher. As well as providing support to departmental colleagues upon request.
• Be an exemplar of excellent customer service

Benefits to support you personally and professionally

Alongside the opportunity to work with an incredible team and express your individuality, we offer a range of personalised benefits including:

• Access to over 60 internal training courses, professional qualifications, and cross-departmental mentoring and coaching programs
• 24/7 access to a GP through SmartHealth for you and your family, confidential mental health support, and paid sick leave
• Ability to purchase or sell additional holiday days beyond the standard 25 days and bank holidays
• Monthly employee recognition program and departmental awards
• Referral bonus scheme of up to £2,000
• Employee-led social events such as running clubs, football teams, book clubs, and bake-offs
• On-site subsidised restaurants offering a variety of fresh meals daily
• Opt-in benefits schemes such as private medical insurance and dental coverage

We value the well-being, financial stability, and inclusivity of our employees, and strive to provide a supportive working environment.