Service Design and Transition

3 weeks ago

Rickmansworth, United Kingdom La Fosse Full time

Summary:

As a Service Design & Transition Manager, your primary objective will be to achieve IT Operational Readiness by designing and implementing an appropriate Operating Model to run and maintain transformed IT services for your assigned portfolio of projects.



You will work closely with both IT Delivery and IT Operations stakeholders to manage a controlled transition and handover of the transformed IT services from project teams to operational teams


.
Key responsibilities & deliverable

  • s:Developing and implementing an Operational Readiness pl
  • anDefining Operating Model Strategy- including as-is op model impact analysis and defining the to-be People, Process and Tooling strateg
  • y.Conducting training needs analysis for impacted teams and creating a training pl
  • anCreating a detailed Operating Model Design- including team design, RACI, process workflows, SLAs/ KPIs, tooling architecture, et
  • c.Provide assurance that the technical solution incorporates the agreed non-functional requirements to ensure ongoing operational sustainabilit
  • y.Estimating incremental run costs and confirming opex budget
  • s.Test the built operating model- including Operational Acceptance Testing/ Non-Functional Testing planning and executio
  • n.Manage the Go-Live of the operating model through cut-over planning and executio


n.
Required Skills & Experienc

  • e: Experience in IT Service Management & IT Operations with an understanding of a broad range of IT Service Management Practices and Operational Support Mode
  • ls.Experience in achieving Operational Readiness by managing a team of resources in a matrix management model through a structured operational readiness pl
  • an.Experience of designing and implementing run operating models across the domains of People, Process and Tools to successfully transition IT Services from Project Delivery into IT Operatio
  • ns.Experience of leading workshops with a diverse set of stakeholders with an objective of producing specific deliverables and/or achieving specific outcom
  • es.Broad understanding of IT Service Management and IT Ops tooling such as ServiceNow, AppDynamics, Sensu, Grafana, e
  • tc.Broad understanding of Cloud technologies across IaaS/ PaaS/S


aaS
If this is a role that you’re interested in, Please Apply Belo


w 👇

  • Service Design and Transition

    2 weeks ago

    Rickmansworth, United Kingdom La Fosse Full time

    Summary: As a Service Design & Transition Manager, your primary objective will be to achieve IT Operational Readiness by designing and implementing an appropriate Operating Model to run and maintain transformed IT services for your assigned portfolio of projects. You will work closely with both IT Delivery and IT Operations stakeholders to manage a...

  • Service Design and Transition

    3 weeks ago

    Rickmansworth, United Kingdom La Fosse Full time

    Summary: As a Service Design & Transition Manager, your primary objective will be to achieve IT Operational Readiness by designing and implementing an appropriate Operating Model to run and maintain transformed IT services for your assigned portfolio of projects. You will work closely with both IT Delivery and IT Operations stakeholders to manage a...

  • Service Design and Transition

    3 weeks ago

    Rickmansworth, United Kingdom La Fosse Full time

    Summary:As a Service Design & Transition Manager, your primary objective will be to achieve IT Operational Readiness by designing and implementing an appropriate Operating Model to run and maintain transformed IT services for your assigned portfolio of projects.You will work closely with both IT Delivery and IT Operations stakeholders to manage a controlled...

  • Service Design and Transition

    2 weeks ago

    Rickmansworth, United Kingdom La Fosse Full time

    Summary:As a Service Design & Transition Manager, your primary objective will be to achieve IT Operational Readiness by designing and implementing an appropriate Operating Model to run and maintain transformed IT services for your assigned portfolio of projects.You will work closely with both IT Delivery and IT Operations stakeholders to manage a controlled...

  • Service Design and Transition

    2 days ago

    Rickmansworth, United Kingdom La Fosse Full time

    Summary: As a Service Design & Transition Manager, your primary objective will be to achieve IT Operational Readiness by designing and implementing an appropriate Operating Model to run and maintain transformed IT services for your assigned portfolio of projects. You will work closely with both IT Delivery and IT Operations stakeholders to manage a...

  • Service Design and Transition

    2 weeks ago

    Rickmansworth, United Kingdom La Fosse Full time

    Summary: As a Service Design & Transition Manager, your primary objective will be to achieve IT Operational Readiness by designing and implementing an appropriate Operating Model to run and maintain transformed IT services for your assigned portfolio of projects. You will work closely with both IT Delivery and IT Operations stakeholders to manage a...

  • Service Design and Transition Consultant

    2 weeks ago

    Rickmansworth, Hertfordshire, United Kingdom La Fosse Full time

    Summary:As a Service Design and Transition Manager at La Fosse, your primary objective will be to achieve IT operational readiness by designing and implementing an appropriate operating model to run and maintain transformed IT services for your assigned portfolio of projects. You will work closely with both IT delivery and IT operations stakeholders to...

  • Service Design and Transition Expert

    3 weeks ago

    Rickmansworth, Hertfordshire, United Kingdom La Fosse Full time

    Job Summary:As a key player in our team, you will be responsible for achieving IT Operational Readiness through the design and implementation of an appropriate Operating Model. This operating model will ensure the smooth transition and maintenance of transformed IT services for assigned projects.Key Responsibilities:Develop and implement an Operational...

  • Service Design and Transition

    3 weeks ago

    Rickmansworth, Hertfordshire, United Kingdom La Fosse Full time

    Summary: As a Service Design & Transition Manager, your primary objective will be to achieve IT Operational Readiness by designing and implementing an appropriate Operating Model to run and maintain transformed IT services for your assigned portfolio of projects. You will work closely with both IT Delivery and IT Operations stakeholders to manage a...

  • Service Design and Transition

    3 weeks ago

    Rickmansworth, Hertfordshire, United Kingdom La Fosse Full time

    Summary: As a Service Design & Transition Manager, your primary objective will be to achieve IT Operational Readiness by designing and implementing an appropriate Operating Model to run and maintain transformed IT services for your assigned portfolio of projects. You will work closely with both IT Delivery and IT Operations stakeholders to manage a...

  • Service Design and Transition

    4 days ago

    Rickmansworth, Hertfordshire, United Kingdom La Fosse Full time

    Summary: As a Service Design & Transition Manager, your primary objective will be to achieve IT Operational Readiness by designing and implementing an appropriate Operating Model to run and maintain transformed IT services for your assigned portfolio of projects. You will work closely with both IT Delivery and IT Operations stakeholders to manage a...

  • Service Design and Transition

    2 days ago

    Rickmansworth, Hertfordshire, United Kingdom La Fosse Full time

    Summary: As a Service Design & Transition Manager, your primary objective will be to achieve IT Operational Readiness by designing and implementing an appropriate Operating Model to run and maintain transformed IT services for your assigned portfolio of projects. You will work closely with both IT Delivery and IT Operations stakeholders to manage a...

  • Service Design

    3 weeks ago

    Rickmansworth, United Kingdom La Fosse Full time

    As a Service Design & Transition Manager, your primary objective will be to achieve IT Operational Readiness by designing and implementing an appropriate Operating Model to run and maintain transformed IT services for your assigned portfolio of projects. You will work closely with both IT Delivery and IT Operations stakeholders to manage a controlled...

  • IT Operations Transition Manager

    5 days ago

    Rickmansworth, Hertfordshire, United Kingdom La Fosse Full time

    Job OverviewWe are seeking an experienced IT Operations Transition Manager to join our team at La Fosse. As a key member of our organization, you will play a crucial role in achieving IT Operational Readiness by designing and implementing an appropriate Operating Model.Key Responsibilities:Developing and implementing an Operational Readiness plan that...

  • Service Design

    3 weeks ago

    Rickmansworth, Hertfordshire, United Kingdom La Fosse Full time

    As a Service Design & Transition Manager, your primary objective will be to achieve IT Operational Readiness by designing and implementing an appropriate Operating Model to run and maintain transformed IT services for your assigned portfolio of projects. You will work closely with both IT Delivery and IT Operations stakeholders to manage a controlled...

  • Service Design

    3 weeks ago

    Rickmansworth, Hertfordshire, United Kingdom La Fosse Full time

    As a Service Design & Transition Manager, your primary objective will be to achieve IT Operational Readiness by designing and implementing an appropriate Operating Model to run and maintain transformed IT services for your assigned portfolio of projects. You will work closely with both IT Delivery and IT Operations stakeholders to manage a controlled...

  • Service Design Consultant

    3 weeks ago

    Rickmansworth, Hertfordshire, United Kingdom La Fosse Full time

    Job SummaryWe are seeking an experienced Service Design & Transition Manager to join our team at La Fosse. In this role, you will be responsible for achieving IT Operational Readiness by designing and implementing an appropriate Operating Model to run and maintain transformed IT services for your assigned portfolio of projects.Key ResponsibilitiesDefining...

  • Service Delivery Lead

    4 weeks ago

    Rickmansworth, Hertfordshire, United Kingdom La Fosse Associates Full time

    As a key member of the La Fosse Associates team, you will play a critical role in achieving IT Operational Readiness by designing and implementing an effective Operating Model. This will involve working closely with both IT Delivery and IT Operations stakeholders to manage a controlled transition and handover of transformed IT services from project teams to...

  • Design Manager

    4 weeks ago

    Rickmansworth, Hertfordshire, United Kingdom MWH Treatment Full time

    Design Manager Job DescriptionWe are seeking an experienced Design Manager to join our Engineering team at MWH Treatment.As a Design Manager, you will be responsible for leading projects through their design phases, ensuring cost-effective, technically compliant, and buildable solutions are delivered in line with stakeholder requirements and project...

  • Design Manager

    4 months ago

    Rickmansworth, United Kingdom MWH Treatment Full time

    We are looking to strengthen our Engineering team with a Design Manager based at our Maple Lodge office with hybrid working available. You will report directly to the Regional Discipline Lead (DM) and your role will lead projects through their design phases for a portfolio of projects. To ensure cost-effective, technically compliant, and buildable...