Claims Handler

2 weeks ago


Wolverhampton, United Kingdom NFP, an Aon company (Europe) Full time

We are recruiting for a Claims Handler to provide administration of clients claims. This will include providing advice to clients on claims process, issuing and administering claims forms, managing the process from end to end with insurers and Loss adjusters for settlement. You will be required to provide technical claims advise to the Servicing/Sales account executives.


Overview of duties


  • Deal with incoming enquiries from clients, insurers and other third parties in a professional and timely manner
  • Manage client’s claims including advice on whether a claim is covered.
  • Issue and administration of claim forms
  • Issue claims settlement cheques
  • Actively monitor progress on outstanding claims and provide timely and accurate feedback to clients and Account Executives
  • Liaise with Insurers, Loss Adjusters and other third parties regarding the administration of claims
  • Provide technical and administrative support to the Directors and Account Executives
  • Run and amend client report


Person specification


Knowledge, skills and abilities:


  • Good knowledge of property, liability, accident, and general insurance
  • Working knowledge of all other classes of general insurance
  • Good knowledge of FCA regulatory requirements
  • Good attention to detail and ability to prioritise work



Education / and or Experience


  • Relevant insurance qualifications or equivalent experience
  • “A” Level standard in education an advantage



Key information:


Hours: Monday - Friday

Location: Wolverhampton


If this sounds like something you are interested in please apply, or contact Lucy Reed for further information.



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