Business Analyst FTC
4 weeks ago
Business Analyst
Hybrid working: 1 day in office
Salary: £40,000 FTE
6 month FTC
Job Purpose
As a Business Analyst in the Information Systems Team, you will be responsible for providing continuous support to all areas of the business, ensure reporting requirements are met and on-going improvements to processes and systems are identified and implemented.
Key duties
- Gather and document business requirements for both new and existing systems, processes and reports, identifying areas for improvement and efficiency:
- Offer recommendations and solutions for improvements using best practice methodologies and techniques.
- Work alongside internal and external stakeholders on projects and system implementations, as project and/or client delivery lead when required:
- Build and maintain strong relationships with stakeholders.
- Document system processes and create user guides as required.
- Deliver training to end-users on new systems/system improvements.
- Work with and support all functions of the organisation in the planning, launch and delivery of funding programmes
- Ensure systems meet requirements of new programmes.
- In collaboration with the Reporting and Data Analyst, build functional specifications to create reports and track progress of funding programmes, providing insights to delivery teams and managers.
- Manage in-house systems and databases e.g. CRM, SERS, ensuring any issues are promptly identified and resolved. Manage security, authorisations and other key administrator tasks.
- Supervise and support the development
Person Specification
- Degree or equivalent professionally relevant qualification
- Business Analysis or Project Management foundation level
- Minimum 3-4 years relevant work experience of working in a systems or data driven role
- Excellent IT skills, including all Microsoft Office applications with a focus on Microsoft Excel. Database/SQL experience preferable
- Experience of leading, delivering and/or implementing projects within an organisation
- Experience of leading and managing a team
- Knowledge of reporting software, such as Power BI and Power Query, database query tools such as SharperLight and Infor Q&A, financial reporting systems and CRM systems
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